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Community Manager (Traditional Chinese/Mandarin/Cantonese)

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Singapore

Offer summary

Qualifications:

Experience in community and user management, Strong copywriting and communication skills, Familiar with community management tools, Proficient in English and local languages.

Key responsabilities:

  • Manage community on social media platforms
  • Interact with users and manage operations
  • Analyze user data and suggest activities
  • Engage users in discussions and topics
  • Provide feedback and communication daily
BingX logo
BingX
201 - 500 Employees
About BingX
BingX is an open social trading network that is focused on building a customer-centric, secure environment for the interweaving ecosystem of users and traders. Our diverse platform ranges from spot trading and standard contracts to our flagship social trading feature. Since 2018, we’re committed to accelerate the development of the crypto economy with fairness and transparency, in order to nurture the next generation of excellent traders. Our vision is deeply etched into our brand name, in which Bing represents every step that we have undertaken thus far and the X denotes our establishment of the interweaving path between users and traders Together it brings forth BingX - a unique brand that foretells the next chapter of cryptocurrency trading giving users a trading experience like none other. Connect Elite Traders, Discover Smarter Investing, and EXplore Unlimited PoXibilities with BingX.
See more BingX offers

Job description

About BingX

  • A leading crypto exchange.
  • More than 10 million registered users worldwide.
  • 750+ spot trading currencies and 400+ futures targets.
  • 17,000+ elite traders, with 600 million+ cumulative copy trading orders.
  • Top ranking exchange on CoinMarketCap and CoinGecko.
  • We aim to build a gateway for the next billion crypto users.

Founded in 2018, BingX is a leading cryptocurrency exchange serving global users. BingX offers diversified products and services, including spot, derivatives, copy trading, and asset management – all designed for evolving needs of users, from beginners to professionals.

BingX is committed to providing a trustworthy platform that empowers users with innovative tools and features to elevate their trading proficiency.

Our current vacancy | Full-time | Long-term | REMOTE 

Responsibilities 

  • Responsible for community management (Facebook, Instagram... etc), new and old user interaction, daily operation management and maintenance
  • Analyze community users' TA and data, and suggest different user activity schemes (such as campaign, fan lottery, etc.)
  • Guide daily topics, users to answer questions, interact with users, publish activities to improve community activity, etc
  • Provide immediate feedback and communication on the daily work of the community

Requirements

  • Have practical experience in community and user management, familiar with relevant tools and methods, responsible for planning and implementation of community activities, topic content output and optimization within the group
  • Strong copywriting skills, communication and coordination skills, good at creating topics and guiding users to participate in interaction
  • Strong communication skills, patience, affinity, good sense of service
  • Proficiency in English and local languages

Working at BingX

  • Be part of the future of finance technology and achieve meaningful goal
  • Great career development in fast-growing company
  • Market competitive salary
  • Fully remote / work from home
  • Follow your local vacation and other benefits
  • Professional development
  • Join an international and diversified team

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
EnglishEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Training CoordinationAffinity DesignerService Level ObjectivesUser Environment ManagementCommunity ManagementCopywritingData Analysis

Other Skills

  • Patience
  • Verbal Communication Skills
Are you interested?

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