Match score not available

Unlock Premium Benefits Today!
🚀 Elevate your career with priority access.
Stand out to top recruiters with Jobgether Priority Access:
  • ✅ Top Match: We help you identify job offers where you're a perfect fit.
  • ✅ Exclusive Referral Service: Connect directly with recruiters as a Jobgether Certified Premium User.
  • ✅ Personalized Feedback: Receive feedback and expert guidance on applications, and have your profile manually reviewed.

Start Your Free Trial Now!

Start my free trial

Bank Operations Quality Assurance Specialist - REMOTE

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Junior (1-2 years)
Work from: 
Florida (USA), United States

Offer summary

Qualifications:

High School Diploma required, 3 years in deposit or loan operations, 1 year as Quality Assurance Specialist.

Key responsabilities:

  • Perform quality assurance reviews independently
  • Review commercial loan payments for accuracy
  • Monitor insurance compliance and documentation
  • Identify suspicious activity and escalate appropriately
  • Complete various assigned duties by QA Manager
BankUnited logo
BankUnited
1001 - 5000 Employees
About BankUnited
BankUnited, Inc., with total consolidated assets of $35.9 billion at June 30, 2023, is a bank holding company with one wholly owned subsidiary, BankUnited. BankUnited (NYSE: BKU) is a national bank headquartered in Miami Lakes, Florida with banking centers in Florida, the New York metropolitan area and in Dallas, Texas. We pride ourselves on our entrepreneurial and collaborative culture encompassing the best minds, the brightest talent and the boldest decision makers. BankUnited is ranked #4 as one of America’s Most Trusted Companies in the Banking industry and is honored to have been included on the Newsweek and Statista America’s Most Trusted Companies Award List! At BankUnited, we foster an inclusive environment where all employees have the opportunity to advance, grow and achieve their goals. Our rally cry is to GO FOR MORE™, a call to action to go above and beyond to provide the best customer experience to every client. For Social Media Terms of Use, please visit https://www.bankunited.com/docs/default-source/social-media/ social-media-terms-of-use_03142018 BankUnited, N.A. is a Member of FDIC and an Equal Housing Lender. Equal Opportunity Employer
See more BankUnited offers

Job description

SUMMARY: This position is responsible for independently performing various quality assurances review functions related to processes performed by Bank Operations staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.

  • Review of commercial loan payments and credit line advance disbursements posted within the loan servicing platform to commercial loan accounts to ensure they are posted accurately, within the required time frame and supported by required documentation.
  • Ability to review and interpret insurance coverage requirements as noted within the Commercial Credit Approval Memorandum (CAM) and Loan closing instructions from Loan Administration.
  • Ability to review various forms of insurance for compliance with requirements including Commercial General Liability, Business Interruption, Contents, Building, Flood and Windstorm coverage.
  • Review of various third party vendor applications to ensure proper monitoring and tracking of insurance coverages as applicable.
  • Performs review of insurance carriers for acceptable A.M. Best insurance ratings for all insurance policies for commercial loans.
  • Ability to identify appropriate sampling for reviews to be performed based on established requirements.
  • Ability to effectively monitor and record receipt of any outstanding supporting documentation to clear deficiencies and escalate to Quality Assurance Manager where appropriate.
  • Identify and report to QA manager, and appropriate internal staff any suspicious activity, misrepresentation, red flags or other fraudulent activity identified in the loan review in accordance with regulatory requirements.
  • Perform reviews within the quality assurance platform timely and accurately to ensure required reporting to the business line.
  • Completion and performance of any other duties that may be assigned by the QA Manager.
  • Review of advance disbursements from commercial credit lines to ensure they are posted to the loan servicing platform accurately, within the required time frame and supported by required documentation.
  • Review of customer disputes reported to credit reporting agencies or directly to the Bank to ensure regulatory requirements outlined in the Fair credit Reporting Act and guidelines under the CFPB are met.
  • Review for evidence of sufficient renewal of flood insurance or lender placement activities for existing commercial loans secured by real estate in a special flood hazard area as defined under the National Flood Insurance Reform Act, Flood Disaster Protection Act, Biggers Waters Act and internal bank policies and procedures.
  • Review of commercial high risk maintenance transactions (i.e. interest rate changes, risk ratings) performed within the loan servicing platform including ensuring proper authorizations and supporting documentation are obtained.
  • Review of Automatic Clearing House (ACH) transactions are appropriately decisioned for proper handling on behalf of the customer's transaction account within the Signature UI application.
  • Review of reactivated dormant accounts within the Signature UI Application to ensure appropriate authorization and supporting documents are obtained.
  • Review of product type, interest rate and other maintenance changes performed in the customer's transaction accounts to within the Signature UI supplication and ensure proper authorizations and supporting documentation are obtained
  • Perform a validation of index and interest rate data within the commercial loan servicing platform against secondary marketing rate sheets issued by the Bank
  • Ability to effectively communicate review deficiencies to internal staff in a manner which is results driven.
  • Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
  • Adheres to Bank policies and procedures and completes required training.
  • Identifies and reports suspicious activity.

EDUCATION

HS Diploma required

Experience

  • Minimum of 3 years of in deposit operations or commercial or residential loan operations environment as a Loan Closer, Post Closer or loan servicing representative required
  • Minimum of 1 year experience as Quality Assurance Specialist in the residential, commercial or deposit operations environment required

Required profile

Experience

Level of experience: Junior (1-2 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Document ReviewLoan ServicingRegulatory ComplianceFraud DetectionAssociate Insurance Regulatory ComplianceCommercial Lending

Other Skills

  • Detail Oriented
  • Time Management
  • Quality Assurance
  • Verbal Communication Skills
  • Analytical Thinking
Are you interested?

Operations Specialist Related jobs

See more Operations Specialist jobs
Sign in or sign up with Google or LinkedIn