Job Details
Job Location
Corporate Headquarters - Plymouth Meeting, PA
Remote Type
Fully Remote
Position Type
Full Time
Education Level
Graduate Degree Preferred
Travel Percentage
10%
Job Shift
Day
Job Category
Patient Safety
Description
WHY CHOOSE ECRI?
Benefits
ECRI is an inspiring place to work. We share a common mission to help healthcare organizations make smart, compassionate, and ethical decisions for patients. Consider these additional benefits of joining the ECRI team:
- Industry leadership: We have a long history and proven reputation in patient safety and medical technology research.
- On-the-job-learning: You will have the opportunity to work with specialists across medical science, patient care, healthcare management, and technology.
- Comprehensive healthcare benefits: We offer medical, dental, vision, life insurance, accidental death and dismemberment, and disability coverage.
- Retirement Savings: Our employees can participate in an employer-matching 403(b) Retirement Savings Plan.
- Additional benefits: ECRI offers additional benefits to our employees, including paid time off and holiday pay, paid leave for parents, tuition assistance, employee assistance program, access to LinkedIn Learning, and other voluntary benefit programs (e.g. accident insurance, identify theft insurance, flexible spending accounts).
- Volunteer Program: ECRI Cares, our employee volunteer program, provides a framework for us to work together and make a difference in the lives of others. All employees are provided 16 hours annually of paid time to volunteer at preapproved ECRI Cares charities during normal business hours.
About Ecri
At ECRI, our passion for safe, effective, and efficient care is ingrained into the fabric of who we are and why we are here. For more than 50 years, the people of ECRI have been unyielding in their work to protect patients from unsafe and ineffective medical technologies and practices. Now, with the acquisition of the Institute for Safe Medication Practices (ISMP), we have created one of the largest healthcare quality and safety entities in the world.
As a non-profit, independent organization, we utilize an unbiased, evidence-based approach to develop guidance, and maintain our principles of integrity and transparent work. Our ethical standards have led us to adopt the industry's strictest conflict-of-interest policies, and they are why tens of thousands of healthcare leaders worldwide rely on ECRI to guide their clinical, operational, and strategic decisions across all sites of care.
The Most Trusted Voice in Healthcare
ECRI Is Proud To Serve The Healthcare Industry, From Providers And Insurers To Government Agencies, And Medical Associations. Our Areas Of Focus Include
- Patient Safety: empowering leaders to eliminate patient harm through the dissemination of best practices, guidance, benchmarking, and recommendations.
- Evidence-Based Medicine: providing clinical evidence to inform and support decisions on the effectiveness of medical technologies, procedures, genetic tests, and clinical practice guidelines.
- Technology Decision Support: arming hospital systems with unbiased insights, so they can optimize their supply chain.
ECRI is the only organization worldwide to conduct independent medical device evaluations, with labs located in North America and Asia Pacific. ECRI is designated an Evidence-based Practice Center by the U.S. Agency for Healthcare Research and Quality and a federally certified Patient Safety Organization by the U.S. Department of Health and Human Services.
At ECRI, our passion for the truth drives us to go further and dig deeper in our pursuit to advance effective, evidence-based healthcare globally.
The success of our organization relies on the kind of creative thinking that can only result from a diverse team of individuals. ECRI is proud to be an employer of choice with an inclusive environment for all employees. As part of this goal and in compliance with various laws and regulations, ECRI provides reasonable accommodation to applicants and employees.
It's what makes ECRI unique, and why we are the most trusted voice in healthcare.
Position Summary
The Associate Director, Total Systems Safety reports to the Director, Strategy and Innovation. The work of the Total System Safety team will focus on the successful delivery of ECRI’s Total System Safety (TSS) program with our clients, and on the ability to identify prospective client needs where ECRI can develop new and refine existing solutions. The position is expected to have a strong understanding of ECRI’s business segments and contributions made across the organization and how they can contribute to innovative solutions which further ECRI’s mission, vision and strategic goal to be the global leader in reduction of preventable harm. This role will lead members of the TSS to take opportunities and turn them into results. It will be necessary for this individual to develop strong relationships across ECRI, enabling the coordination of efforts from various resources in many departments. The ability to execute assigned work and drive results for the team is key. This role requires being able to drive and lead projects and tasks to completion and to fully support new opportunities for ECRI. Demonstrated people leadership and team-building experience are required.
Essential Functions
Reasonable Accommodation Statement:
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactory. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Essential Functions
Engage in and support the development of additional tools, resources and solutions for the Total System Safety portfolio.
Analyze and improve existing capabilities based on emerging market needs and client feedback.
Coordinate and lead day-to-day of new client consulting engagements, including facilitating planning, resource allocation and successful execution.
Actively engage with internal and external stakeholders to ensure timely and accurate delivery on our commitments to our clients.
Identify opportunities to engage in presentations and collaborations to build ECRI profile as an innovator and thought leader in patient safety and human factors engineering.
Gather and analyze market information, and work closely with other team members to deliver results that provide for greater penetration across the provider market.
Actively contribute to development of new advanced safety solutions and other innovation offerings.
Work closely with colleagues across business lines to enhance or build on ECRI’s core competencies and seamlessly deliver our services to clients.
Collaborate with other departments in the development of other new initiatives and service lines which are primarily focused on patient safety and reduction of preventable harm
Facilitate discovery around customer business processes and related needs.
Create and assist in delivering presentations to prospective clients.
Work in concert with other team members in executing on new business opportunities in a manner that supports a transition from awareness to assurance through ECRI’s safety solutions.
Maintain a consistent focus on ECRI’s mission to advance effective, evidence-based healthcare through capture of and execution on opportunities.
Professionally develop, mentor and coach the Strategy and Innovation team.
Additional Responsibilities
Other duties as assigned.
Accountability Metrics
Develop / enhance internal relationships across ECRI resources.
Execute on project deliverables as assigned.
Qualifications
POSITION QUALIFICATIONS
Experience
7+ years of recent leadership and managerial experience in transformational healthcare safety, clinical hospital operations or service line / department management.
Must be currently engaged in clinical and safety operations.
Experience driving clinical informatics and data analytics.
EHR proficiency.
Proven execution of new models and offerings in safety, quality and/or clinical operations.
Motivated, self-starter who is able to work independently with minimal supervision.
Team player who embraces organizational change and a fast-paced environment.
Highly organized, detail-driven and results oriented.
Thrives on problem solving and possesses solid critical thinking and analytical skills.
Professional verbal and written communication skills.
Hands On Experience Required – Not Managing But Actually Doing.
Proven ability to work effectively with resources across and organization in order to drive toward results and outcomes.
Forward thinking.
Ability to manage multiple projects with tight deadlines
Human factors engineering informed clinician grounded in principals of HFE preferred.
Application of systems thinking and / or systems design preferred.
Application of safety science to improve clinical outcomes and reduction of preventable harm preferred.
Education
Bachelor’s Degree required. Master’s in health administration or business administration desired.
Computer Skills
Proficient with Microsoft Office 365 Suite of Products (e.g., Excel, Word and PowerPoint).
Certifications And Licenses
N/A
This position operates in a remote environment and requires the individual to remain in a stationary position, whether sitting or standing, before a desk or other fixed workspace, most of their workday. In addition, this position requires the individual to occasionally move about their workspace to access and inspect work-related materials, such as file cabinets with physical files and standard office equipment. This position requires the ability to operate standard office equipment, including, but not limited to, a laptop, keyboard, mouse, webcam, and phone, as well as effectively communicate information and ideas to a wide variety of audiences in written and oral form.
ADA STATEMENT
ECRI is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or veteran status. We value diversity and believe that a diverse workforce enhances our ability to succeed. ECRI complies with applicable federal, state, and local laws governing nondiscrimination in employment and prohibits any form of discrimination or harassment based on these protected characteristics.
EEO STATEMENT
ECRI is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or veteran status. We value diversity and believe that a diverse workforce enhances our ability to succeed. ECRI complies with applicable federal, state, and local laws governing nondiscrimination in employment and prohibits any form of discrimination or harassment based on these protected characteristics.
