Account Manager

Base salaries are determined during our interview process, by assessing a candidate’s experience, skills against internal peers and against the scope and responsibilities of the position.

Job Summary:       Performs compliance testing; contribution calculations; Form 5500 reporting; Manages Client Relationship

Responsibilities:

• Main point of client and advisor contact providing a high level of service to clients and advisors
• Ensures all clients are receiving feedback and resolution to their inquiries on a daily basis
• Interpret plan documents (IDP & Pentegra Prototype)
• Thorough knowledge of ERISA, IRS & DOL regulations regarding qualified plans
• Analyzes census to determine eligibility
• Calculate employer contributions based on the plan’s provisions and confirms with client amount of annual funding
• Preparation of annual non-discrimination tests (ADP/ACP; 415; 402(g), 416, 410(b)) and ability to discuss testing results with client
• Prepare Government Forms:  5500 and Related Schedules, 5558, 5330, 8955 and works with plan’s auditor and ability to discuss Forms with the client.
• Works with plan’s Form 5500 auditor
• Posts year-end client deliverables to SalesForce
• Reconciliation of trust assets
• Identifies and ensures RMD distributions are completed timely.
• Advises clients on new plan design options and completes plan studies when needed
• Works with assigned Administrator to ensure deadlines are met timely
• Responsible for entering amendment requests in SalesForce, updating Relius specs, platform specs, obtaining signatures and follow-ups with clients.
• Attends client and advisor calls/meetings upon request with approval from assigned Manager.
• Annual year-end clean-up to include follow-up on forfeiture re-allocations, source transfers determined during the compliance review
• Work with clients to terminate their plan

Requirements:

• 5+  Years of Defined Contribution retirement compliance and service experience
• Ability to maintain caseload: 80 – 100 defined contribution plans, including 401(k) and 403(b)
• Experience with Multiple Employer Plans (MEPs) preferred
• Excellent Client Relationship skills
• Excellent communication and organizational skills
• Problem solving ability
• Ability to work in fast paced team environment 
• Working knowledge of Microsoft office (excel, word, outlook)
• Working knowledge of Sungard Relius compliance software & FT Williams Government forms a plus
• ASPPA designations a plus or be willing to obtain designations
• Ability to ensure timely and accurate completion of all assigned client’s compliance testing, valuation reporting and tax filings.
• 3(16) Fiduciary Services knowledge a plus

Must have previous experience working in remote environment