Position: Account Director
Department: Accounts Services
Reporting to: Group Account Director
Location: Remote within Canada
Position Type: Full-Time, Permanent
Hours: Monday – Friday, 9AM – 5PM (in your time zone, flexible hours)
If you crave a workplace that values your ideas, your growth and development and where you can learn from the best, then you're exactly who we're looking for. We're not interested in the status quo - we're here to shape the future of agrimarketing. And we know you share that passion too.
As one of the largest ag-focused agencies in the world, we challenge people and brands to be more than they imagined. At our core, we’re a team of outperformers who are committed to growing ourselves, our colleagues, our clients and our business. We’re looking to attract and grow creative and strategic minds who share our desire to outperform in their careers and in their lives. With the right people, we will create great outcomes for clients, employees and Think Shift. See a future for yourself at Think Shift? Keep reading!
Summary
You get excited about growing key client relationships through client intimacy and finding new opportunities. A natural and engaging leader, you enjoy mentoring a team of Account Managers, Project Managers and Project Coordinators. You excel at strategy development and have extensive experience in the marketing / advertising industry.
Accountabilities
40% Client Relationship Management
- Earn and keep each clients’ respect and confidence as a trusted advisor by delivering a wide range of ideas and solutions bringing value to their business through a strong commitment to success, consistent performance and the ability to develop a wide range of ideas and solutions
- Write and present detailed, research-backed marketing plans
- Generate creative and compelling ideas to achieve client’s immediate goals and present future service offerings
- Educate clients on client and agency responsibilities
- Forge C-Suite level relationships across client portfolio
40% Team Leadership
- Lead projects from concept to completion: Scope and estimate work, lead project kickoffs, monitor progress, achieve timelines, and delight your clients
- Collaborate with project teams to develop big ideas and brand propositions
- Equip the Accounts Team and Creative / Digital / Development Teams with essential project details to ensure alignment to strategic goals
- Steward, develop, and manage a dynamic team of Account Managers, Executives, and Coordinators
20% Strategic Planning
- Seek opportunities to widen the services provided to your client base
- Organize account planning activities to define project challenges and opportunities
- Link branding and advertising to the client’s broader business objectives
- Create marketing strategies and concepts that achieve client’s strategic goals
- In partnership with your internal teams, develop and execute integrated marketing strategies for client’s global and local initiatives
- Ensure awareness among the Accounts Team on client and project details and strategic goals
WE'RE LOOKING FOR
Functional
- Degree in Business or Marketing and Communications or Agriculture (an equivalent combination of education and experience may be considered)
- 10+ years’ experience in a client service/ marketing role
- Extensive experience in the advertising/ marketing industry
- Experience with brand management and strategic business initiatives
- Ag knowledge is an asset
- Experience in managing and leading others
- Budget planning experience
- Must be able to travel (international) up to 25%
Behavioural
- CLIENT INTIMATE: Customer centric attitude with a strong passion to do what it takes to grow client relationships, invest the time and effort to build equity and deliver value so as to become a trusted advisor.
- HUSTLE: Ability to think strategically and creatively, providing the client with a plan of action supported by new ideas or solutions that will help exceed client expectations and surpass internal goals. Create the great idea when they didn’t ask for it.
- TEAM PLAYER: Strong team leadership skills, supported by a team-first attitude, volunteering to take on new clients or help a team member in need. Adding to the well-being of the agency’s culture is also a priority.
- COMMUNICATION: Superb listening and communication skills. Listen to learn, assess what’s required, determine the necessary team and share the information they are required to know to build a solution the client approves of.
Benefits
Think Shift provides an attractive, market-researched comprehensive compensation plan, which includes base salary and company bonus. Employees enjoy a range of benefits, some of which include:
- Flexible remote work arrangements
- Medical, dental and vision benefits coverage start day 1
- Life and travel insurance start day 1
- Unlimited wellness days so you can be at your best
- 3 weeks of vacation
- Paid time off that accrues and rolls over
- Semi-annual bonuses (based on company performance)
- Professional development opportunities
- Employee referral bonus
- Annual company retreat
Our Freedom with Responsibility Philosophy
At Think Shift, we believe our unique culture and philosophies make us different in a good way. Our talented team of multi-disciplined creators and strategists have one thing in common: the drive to outperform and to help our clients do the same.
We believe in providing guidelines for Think Shifters to operate within instead of putting up fences that can restrict true creativity and diversity of thought. With the freedom to operate in a way that best works for them, it allows everyone to bring their best selves to work. But with great freedom also comes great responsibility and the expectation of following through on what you say you’ll do. We understand this approach is not for everyone. Think Shift is for those who blaze the path for their own growth and challenge the status quo to find a better way. It’s for those who are committed to protecting, preserving and overall, enhancing what has been entrusted to them.
We Want You to Be YOU!
At Think Shift, we want everyone to feel comfortable bringing their complete and authentic selves to work. We believe that when individuals bring their unique experiences, backgrounds, knowledge, perspectives and self-expression to the collaborative process, our team becomes even more amazing. We are committed to fostering a diverse and inclusive workplace and welcoming talent from all backgrounds. As part of our stewardship commitment, Think Shift continually strives to create a culture of respect and fairness for all.
If you require any accommodation or support during the recruitment process, please let us know.
