Account Manager - Health

We have an exciting opportunity for an Account Manager to join our growth team in Capita Public Service partnering with one of our largest clients, NHS England.

We are seeking an individual with experience working with NHS England to build, nurture and maintain deep, trusted relationships with our clients and to convert client needs into value opportunities with the Client and Business Development teams.

This is a home based role with occasional client travel. What you'll be doing :

• Growing the value of client accounts through deep understanding of the Health division client's strategic and operational priorities and transformation agenda.
• Identifying where the division can bring new value to the client through service innovation and / or new services that meet the client needs
• Work in partnership with clients to identify and crystallise solutions to improve their existing service or address new service requirements
• Develop strategies that maximise profitable growth by engaging (1) new customer & product insight & innovation into retender opportunities, (2) business development, proposition & pre-sales teams to co-create solutions to address new client needs , (3) Transactional Sales team to quote and close sales for standard services
• Proactively develop and executes account growth plans and drives pipeline opportunities to close and win
• Apply rigorous data-led sales reporting (through Salesforce) and forecasting to enable accurate data-led sales planning, reporting and performance and drive timely & best return on sales pursuit decision-making Adheres to division commercial, architectural and operational governance standards

What we're looking for :

• Experience of working directly with or within NHS England
• Relationship Management: able to build, nurture and maintain deep, trusted relationships with client and in so doing is able, to assimilate the client's strategic and near-term operating challenges and priorities
• Engaging communicator, able to convert client needs into value opportunities with the Client and Business Development team to ensure client needs are understood and represented through the solution / service offering
• Operates effectively at senior/ mid-levels in the Client environment. Is adept at navigating the client's operating landscape and stakeholders to bring consensus to new solutions
• Collaboration: engenders a culture of shared outcomes and opportunities with the wider Client Group and division sales engine to deliver Growth ambitions
• Models account management and sales best practise to create, nurture and close growth opportunities

About Capita Growth:

Our Growth (Group Sales) Function is one of Capita's central corporate functions and is redesigning how we do business. The team manages Capita Key Accounts and is developing our strategy for investing in client value propositions. We're improving and standardising our sales processes, and creating consistency in training, technology and knowledge sharing. We're also multi-lingual, multi-functional and multi-talented. Join us and discover better as you empower our sales teams to focus on developing our business.

What's in it for you?

• A competitive basic salary of up to £60,000 dependent on experience.
• Opportunity to support one of our highest profile clients
• Primarily home based role

Don't forget, you're part of a network of thousands of experienced, innovative and dedicated individuals across multiple disciplines, sectors and countries. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you'll do next:

Looking to discover more? Let your line manager know, then choose 'Apply now' to fill out our short application and send us your CV.

We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com or call 07784 237318 and we'll get back to you.

For more information about equal opportunities and process adjustments, please visit the Capita Careers website.