Offer summary
Qualifications:
High School Level with 6 months healthcare BPO experience, Medical or Non-Medical Allied Graduate, Excellent English proficiency, Computer literacy including GMail and Google Sheets, Minimum 50-60mbps internet speed.
Key responsabilities:
- Answer inbound calls for scheduling and clinic information
- Make outbound calls for appointment reminders and wellness checks
- Document EMR notes on all calls
- Collaborate via Google Chat with team members
- Support additional clinical tasks as trained