Match score not available

Unlock Premium Benefits Today!
🚀 Elevate your career with priority access.
Stand out to top recruiters with Jobgether Priority Access:
  • ✅ Top Match: We help you identify job offers where you're a perfect fit.
  • ✅ Exclusive Referral Service: Connect directly with recruiters as a Jobgether Certified Premium User.
  • ✅ Personalized Feedback: Receive feedback and expert guidance on applications, and have your profile manually reviewed.

Start Your Free Trial Now!

Start my free trial

Loan Servicing Support Specialist

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Philippines

Offer summary

Qualifications:

Proven experience in mortgage lending, Understanding of loan servicing workflows, Knowledge of regulatory standards, Experience with Encompass software, Dovenmuehle Mortgage Inc. experience preferred.

Key responsabilities:

  • Manage loan boarding process and ensure efficiency
  • Wire funds, manage disbursements and documents
  • Audit and reconcile daily subservicing reports
  • Conduct weekly operational calls with subservicers
  • Generate detailed reports for management audits
NightOwl Consulting logo
NightOwl Consulting Human Resources, Staffing & Recruiting Scaleup https://nightowl.consulting/
51 - 200 Employees
About NightOwl Consulting
We founded NightOwl Consulting to be a high-quality GBS while maintaining the highest standards of integrity. As prior clients of a BPO, we knew something was missing — a partner who valued their employees as much as their clients. The key to our success is ensuring our employees feel heard and valued. Our goal is to provide high-quality BPO services at an accessible price, making outsourcing an affordable option for businesses of all sizes. As clients, we desired a more holistic approach to the traditional BPO. When creating NOC, we prioritized working closely with our clients to understand their needs and tailor our services to meet their specific requirements. At NOC we support you and your team in your success … we are your heavy lift!
See more NightOwl Consulting offers

Job description

Application Deadline: 30 May 2025

Department: Loan Teams

Location: Branch Operations

Compensation: ₱30,000 - ₱60,000 / month

Description

The Loan Servicing Specialist will manage the subservicing process, wire funds, maintain documents, audit reports, and ensure regulatory compliance.

Key Responsibilities

  • Manage the loan boarding process to subservicers, ensuring accuracy and efficiency.
  • Wire escrow funds as required and manage fund disbursements.
  • Deliver and maintain servicing images and documents.
  • Manage, track, and resolve missing documents and conditions.
  • Audit and reconcile daily subservicing reports to verify accurate boarding data.
  • Conduct weekly operational calls with subservicers to ensure alignment and address issues.
  • Regularly audit daily and monthly subservicing reports.
  • Generate and provide detailed reports to management for early delinquency audits.
  • Monitor alerts on loan payoffs to manage timely responses.
  • Conduct comprehensive monthly, quarterly, and annual audits.
  • Support the Accounting and Compliance teams during annual audits and custodian audits, as well as state regulatory audits.

Skills, Knowledge, And Expertise

  • Proven experience in mortgage lending and loan servicing.
  • Strong understanding of loan servicing workflows, including subservicing.
  • Excellent analytical and problem-solving skills.
  • Ability to manage multiple tasks and meet deadlines.
  • Strong communication and coordination skills.
  • Knowledge of regulatory standards in loan servicing.
  • Experience with Encompass loan origination software.
  • Previous work experience with Dovenmuehle Mortgage Inc. (DMI) preferred.

Benefits

  • Above market salary
  • HMO on Day 1 for principal and two dependents
  • Government-mandated benefits
  • Performance-based Incentives
  • Quarterly Company Events
  • In-depth training for career growth
  • Great Company Culture and HR experience
  • 1,000 PHP De Minimis
  • Equipment and software provided

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Training CoordinationRegulatory ComplianceTask ManagementMortgage LoansLoan Servicing

Other Skills

  • Verbal Communication Skills
  • Problem Solving
  • Analytical Skills
Are you interested?

Commercial / Consumer Loan Officer Related jobs

See more Commercial / Consumer Loan Officer jobs
Sign in or sign up with Google or LinkedIn