Offer summary
Qualifications:
Excellent knowledge of BaseLinker product, Strong understanding of e-commerce processes, Ability to communicate clearly and effectively, both verbally and in writing, Capability to analyze situations quickly and find effective solutions, Willingness to continuously learn and develop skills.Key responsabilities:
- Ensure high-quality customer service
- Build long-term relationships through friendly communication
- Receive and log customer inquiries regarding technical issues
- Configure systems according to customer's individual needs
- Identify trends and issues requiring further team attention
