AR Specialist - China

Who we are

At Frontiers we are on a mission to make all science open, enabling the research community to develop the solutions we need to live healthy lives on a healthy planet.

Powered by custom-built technology, artificial intelligence, and rigorous quality standards, our research articles have been viewed more than 2.1 billion times, reflecting the power of research that is open for all.
 

Join the publishing revolution.
 

Follow the links below to learn more about our work.

https://progressreport.frontiersin.org/ 

https://www.youtube.com/watch?v=87ejFfnQzko 

What we can offer you

We provide a range of benefits across our locations, including but not limited to:

• We are a remote-first organization and most of our roles are work-from-home

• 4 additional wellbeing days in addition to existing annual leave allowance

• Access to learning platforms and dedicated learning & development time

• A range of wellbeing initiatives, including free online yoga classes and an employee assistance plan 

• Employees can dedicate three days each year to volunteer

The Role

We are seeking an experienced Accounts Receivable Specialist in Beijing. This role involves managing past-due accounts and delivering exceptional customer service, while also collaborating with customers on payment terms. The ideal candidate will be motivated, enthusiastic, and outgoing, with a genuine passion for helping others. As a self-starter who takes initiative, you should thrive in a fast-paced environment and maintain professionalism at all times. Effective communication with both external customers and internal stakeholders is essential.

As an AR Specialist you will:

• Interact with clients directly and answer questions regarding invoices
• Research and resolve account discrepancies and any other outstanding issues
• Process and record payments
• Perform administrative tasks: filling vendor forms, creating vendor profiles in platforms, uploading invoices to vendor platforms
• Update, correct, and generate invoices
• Answer phone calls
• Conduct payment investigations
• Maintain accounts receivables files and records
• Investigate and resolve any irregularities or enquiries
• Manage disputes
• Follow defined policies and procedures
• Participate in continuous process improvement
• Handle ad hoc duties

About You:

• Accounting experience
• Finance background is a plus
• Strong knowledge of English (company language)
• Customer service orientation (previous customer service experience is a plus)
• Ability to prioritize and organize work to produce results
• Excellent knowledge of Excel
• University degree
• Ability to work in a fast-paced and international environment
• High degree of accuracy and attention to detail
• Strong interpersonal skills
• Team player

Apply now

Please click the 'apply' button on this page and submit your application in English.

Please inform us if you require any special accommodations to participate fully in our recruitment experience. You can contact us at careers@frontiersin.org for any additional support.
 

Equal opportunity statement

Frontiers actively embraces diversity and is a safe and welcoming workplace. Recruitment is free from discrimination – including based on race, national or ethnic origin, age, religion, disability, sex, gender identity or sexual orientation. With employees from more than 50 different nations, our diversity creates vibrant teams and constantly challenges us to appreciate multiple perspectives.