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Work From Home - Customer Service Representative - Growth Backer

Remote:

Full Remote

Contract:

Full time

Work from:

Philippines

Offer summary

Qualifications:

Leadership skills, Excellent oral and written communication, Strong presentation skills, Problem-solving abilities.

Key responsabilities:

Develop and execute plan for client acquisition and retention
Constant communication and follow-ups with clients
Setting up appointments and managing documentation
Gather feedback and update trackers
Create end of day reports

Cyberbacker Careers Large https://cyberbackercareers.com/

1001 - 5000 Employees

See more Cyberbacker Careers offers

Job description

A Growthbacker develops and executes a plan to support the company acquire and retain clients, as well as discuss the services offered by the team. This includes gathering input from client and various departments from different companies, like analytics, operations and marketing, and using this information to establish growth targets and choose key performance indicators.

Responsibilities

Sales

Cold calling

Setting up appointments

Responsible for Client Engagement.

Constant communication with new and existing clients.

Perform follow ups.

Sending necessary documents to clients.

Create and update trackers.

Gather feedback from clients.

Sending End of Day report.

Requirements

Leadership skill is a must to be able to effectively dominate their team members.

Excellent oral and written communication skills.

Strong presentation skill.

Must have problem-solving skills, enabling them to quickly identify and resolve any issues that may arise in carrying out a growth management plan.