Offer summary
Qualifications:
Degree/Diploma in Computer Science or related field, 4+ years of IT Support experience, Expertise in MacOS and Windows systems, Experience with MDM tools, Familiarity with SaaS tools like G Suite and Microsoft O365.
Key responsabilities:
- Provide technical support to end-users
- Respond to helpdesk tickets and improve support processes
- Configure and manage device management solutions
- Support macOS and Windows system administration
- Manage onboarding and offboarding processes