Offer summary
Qualifications:
Experience in SAP and finance, Knowledge of ticketing systems, System support experience for users, Familiarity with advertising/marketing firms is a plus, Understanding of agency dynamics is beneficial.Key responsabilities:
- Analyze financial/system queries via Service-Now
- Liaise with offshore teams for unresolved tickets
- Coordinate issue resolutions with various teams
- Support user setup and security administration
- Assist in user acceptance testing and training