Investigative Research Specialist - Social Media - Remote Position

Delta Group is a privately held, woman-owned, national investigative firm established in 1983 and headquartered in Buford, Georgia. With over 40 years of experience, Delta Group was built on the foundations of three key factors: People, Innovation and Results. People have always been at the core of who we are at Delta Group, and we pride ourselves on a culture that fosters the development and growth of our team. When it comes to Innovation, Delta Group has integrated innovation as a key driver in the development of our quality investigative performance and results across everything that we do. Throughout 4 decades in business, Delta Group has always been a results-driven company. We have a longstanding history of commitment to our clients in building trust based on our results and relationships. We’ve seen many changes during our tenure, but one thing that has never changed is our commitment to providing quality results.

Delta is looking to fill a full time Investigative Research position with a focus on Social Media reporting. Below is the desired criteria.

Responsibilities:

• Research pertinent information via social media platforms including, but not limited to Facebook, Instagram, Tik Tok, and Twitter
• Prepare and modify documents including correspondence, reports, drafts, memos, and emails
• Reviews files, records, and obtain information to respond to request

• Perform data entry efficiently
• Conduct background investigations

• Handle sensitive and confidential material and information with discretion
• Conduct verification via phone
  
  

Knowledge, Skills, and Ability Requirements:

• Extensive experience with Microsoft Office, primarily Word, Excel, and Outlook
• Excellent English and grammar skills, written and verbal
• Must possess the ability to work efficiently and accurately
• Must be detail-oriented and organized
• Ability to learn quickly
• Strong problem-solving skills
• Good customer service skills
• Must manage multiple tasks and prioritize appropriately
• Must be willing to cross-train on inter-departmental tasks
  

Physical Requirements: 

• Ability to remain in a seated position for extended periods of time
• Must have mental dexterity with ability to operate standard office equipment such as computers, keyboards, and mouse

Location:

• Remote

Schedule:

• Monday - Friday; 8:00 a.m. - 5:00 p.m. EST

Delta Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex (including pregnancy, sexual orientation, gender identity / expression), national origin or ancestry, genetic information (including family medical history), physical or mental disability, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

Compensation$14.00 - $18.00 per hour