Offer summary
Qualifications:
High School Diploma or GED, 1+ years of customer service experience, Experience with computer applications, Ability to type at 35-40 WPM, Must reside in Arizona.Key responsabilities:
- Support providers via phone and chat
- Resolve inquiries about benefits, billing, and authorizations
- Triage contacts from healthcare professionals
- Research and resolve complex authorization and claim issues
- Collaborate with internal teams for timely issue resolution