Oral Genealogy Manager, North America

Job Description

The Oral Genealogy Manager, North America, is responsible for leading the project management and implementation of a set of Oral Genealogy (OGEN) projects in North America, among Native American areas. The Operations Manager will work closely with the FamilySearch Global OGEN Team and local contractors, interns, and indigenous peoples for each project. Their duties include OGEN project development, implementation, completion, budget management, and quality assurance. OGEN projects vary in size, depending on the population of each indigenous tribe. Their job is to delegate tasks among their team members, depending on their skill level or qualifications. They may also be responsible for motivating their team and resolving conflicts between team members to ensure a productive work environment.

This position is full time and temporary with a six-month term.

Responsibilities

Business Development

• Draft and execute a business plan to collect and transfer the oral genealogies of rural villages in North America and Native American areas.
• Develop collaborative relationships, partnerships, and projects with other organizations to facilitate OGEN data collection.
• Recruit, train, and support a team of contracted resources for OGEN data collection.
  
  

Contract Development, Negotiation, And Budget Management

• Develop and manage a business development and operations budget.
• Develop and manage contractual relationships with partners to implement and execute OGEN data collection.
  
  

Business Operations

• Potentially more than 50% travel.
• Train others to conduct, capture, and transfer OGEN interviews.
• Implement and manage a quality control program to ensure the accuracy and usability of collected genealogies.
• Publish written training and support materials for partners and operation team members.
• Develop and manage an audit program to control quality and privacy.
• Develop and manage a program to forecast equipment requirements and perform routine equipment repair and maintenance.
• Manage program assets to ensure equipment is used effectively and mitigate loss.
  
  

Other Responsibilities Include

• Clearly understand and communicate project objectives and goals.
• Organize the needed resources to meet project requirements.
• Ensure projects adhere to OGEN process and policy equivalent to the sphere of work.
• Engage when multiple deliverables coalesce into a cohesive whole and end-to-end management is needed.
• Understand, coordinate, and manage client and resource team expectations.
• Plan, direct, manage, monitor, control, and close projects of small to medium complexity.
• Uses standard processes to ensure:
• Projects/programs include all and only the work required to complete the project successfully.
• Timely completion of projects.
• Projects are completed within the approved budget.
• Project will satisfy the needs for which it was undertaken.
• Timely and appropriate generation, collection, dissemination, storage, and ultimate disposition of project information. Provides the critical links among people, ideas, and information that are necessary for success.
• Identification, analysis, and response to project risk.
• Acquisition of goods and services from providers.
• Efficient use of project team.
  
  

Qualifications

• Requires a Bachelor's Degree, Masters preferred, in business management, logistics, operations, auditing, project management, or a related field and a 6-year track record in operations or business management or equivalent combination of education and/or work experience.
• Education about or experience with the culture and history of indigenous people in the USA and Canada.
• Must have experience in developing business plans and requirements that shape the development and delivery of services to customers.
• Must be able to lead the organization, leveraging people, technical and strategic skills and achieve consistent, sustainable results. Experience leading rural community programs and in partnership with local tribal leaders is preferred.
• Must be able to lead others through complex customer research and analysis of diverse cultures. Must have experience managing services; managing relationships with vendors and other business partners.
• Must be able to deal with cross-divisional, cross-departmental, cross-functional, and cross-cultural differences, and lead cross-functional and interdepartmental project teams. Must be able to define and document work processes.
• Must possess excellent business writing and communication skills. and must be able to prepare succinct, relevant presentations and be adept at presenting to all levels of leadership. Must be able to leverage analytics to effectively present current business trends.
• Demonstrated application of leadership skills, interpersonal skills, a focus on teamwork and collaboration, decisiveness, problem-solving skills, the ability to delegate effectively, and time management skills.
• Manage scope, schedule, and budget of projects that are typically of low complexity, with a low number of deliverables in few languages.
• Familiarity in using project management software, like Salesforce, and SaaS platforms.
  
  

Preferred

• Ability to speak, read, and write in a Native American language.
  
  

About Us

Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.

Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.

Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.