Offer summary
Qualifications:
Completed technical training in CNC, electrical technology, mechatronics or similar fields., Proven experience in technical service/support., Experience with CNC machines is advantageous., Basic understanding of business and customer service practices., Fluency in German and English..
Key responsabilities:
- Installation, calibration, troubleshooting, and maintenance of company products on-site.
- Technical activities including installation, repair, preventive maintenance, and technical updates at customer location.
- Managing reported customer issues and resolutions.
- Ensuring proper documentation and resolution of problems.
- Collaboration with sales, service, and application teams.