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Field Service Engineer SCE SK

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Min. secondary school + graduation, Fluent Slovak and min. intermediate English, Min. 2 years relevant experience, Certificate to work with electrical devices, Driving license and willingness to travel.

Key responsabilities:

  • Program and integrate internal PLC systems
  • Troubleshoot network communication and service requests
  • Handle projects from startup to completion
  • Maintain relationships with customers and identify business opportunities
  • Report activities and expenses in line with standards
Atlas Copco logo
Atlas Copco Machinery Large https://www.atlascopco.com/
10001 Employees
See more Atlas Copco offers

Job description

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Your Role

  • Programming of internal PLC and integrating them with customer’s production lines (using industrial interfaces – profinet, profibus, etc…)
  • Setting and troubleshooting network communication including Wi-Fi
  • Programing and setting advanced tightening processes
  • Flexible reacting to customer calls and service requests - visits on demand, hotline support
  • Managing flexible working hours depending on customer needs
  • Project handling, from project startup to completing final installations and functionality check
  • Independently executing daily service work in field, such as programming & startup of assembly equipment controllers
  • Repair of electronic tools & systems & components repairing, regular maintenance & troubleshooting with necessary legal electrical certifications up to 1 kV.
  • Providing trainings for customers and other service engineers
  • Preparing calculations of jobs required by customers
  • Identification of new Service business opportunities and their communication with responsible salesman
  • Taking active care and further developing professional relationship with customers
  • Cooperating with Sales teams and Project teams to ensure proper information flow and maximizing customer satisfaction, actively looking for service business opportunities and communicating these to Service Sales Engineers
  • Timely and completely planning and reporting all own activities and data in line with internal standards
  • Keeping high level of utilization and efficiency of own work
  • Reporting travel expenses completely and in time in line with internal rules
  • Immediately reporting to reporting manager and sales team any quality issues or any other issues noticed that might have impact on business
  • In case appropriate authorization is obtained, performing calibrations according to requests from Calibration laboratory and in line with clients orders
  • Following and executing IMS policy, objectives, processes and programs, particularly those linked to job performed, actively monitor changes in these standards in order to maintain up-to-date knowledge of the processes


To succeed, you will need

  • Education: min. secondary school + graduation, technical education necessary
  • Languages: Slovak, level: fluent + English, level: min. intermediate
  • PC skills: MS Word, MS Excel
  • Min. 2 years of relevant experience (experience in industrial production, maintenance or repair necessary)
  • Certificate to work with electrical devices in line with local legislation is necessary
  • Driving license and willingness to travel extensively within the assigned area
  • Team-player, basic leadership & organizing skills


In return, we offer you

  • Company car
  • Personal and professional development and growth
  • Creative and inspiring working environment
  • 5 weeks of vacation
  • Meal vouchers
  • Sport activities subventions


City

Trnava

Recruiter

[email protected]

Hiring Manager

David Tydlitat

Diverse by nature and inclusive by choice

Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Machinery
Spoken language(s):
EnglishSlovakEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Organizational Skills
  • Leadership
  • Teamwork

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