Norwegian Speaking Customer Support Representative - Work in Greece

Patrique Mercier Recruitment is excited to present an incredible opportunity for a Norwegian Speaking Customer Support Representative to work in the stunning location of Greece! If you are passionate about providing excellent customer service and thrive in a dynamic, multicultural environment, this position is perfect for you.

As a valued member of our support team, you will assist Norwegian-speaking customers by addressing their inquiries and delivering effective solutions. This role not only allows you to enhance your professional skills but also offers a unique chance to experience the rich culture and beauty of Greece.

We are looking for enthusiastic individuals who are dedicated to helping others and eager for a rewarding experience. If you're ready to take on this exciting challenge, we would be thrilled to hear from you!

Responsibilities

• Serve as the primary contact for Norwegian-speaking customers via phone, email, and chat.
• Provide accurate information regarding the company’s products and services while efficiently resolving customer inquiries.
• Ensure high levels of customer satisfaction through friendly and professional support.
• Document all customer interactions accurately in the system.
• Collaborate with team members to improve service quality and the overall customer experience.
• Stay informed on product knowledge and company policies to assist customers effectively.
• Follow established procedures to ensure quality and compliance in service delivery.

Requirements

• Fluency in Norwegian and English, both written and spoken
• Previous experience in customer support is a plus, but not required
• Strong communication and interpersonal skills
• Problem-solving mindset with a focus on customer satisfaction
• Ability to work independently and as part of a team
• Familiarity with customer service software and tools is preferred
• Reliable internet connection and a proper home office setup
• A positive attitude and eagerness to learn and adapt
• Flexibility to work on various shifts as necessary

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )