Assistant Vice President - Treasury Technology (Finmechanics Converge)

Job Purpose

• Responsible for managing the production support & Delivery for the most critical Trading application of the bank Fin mechanics Converge (FMC)
• Developing and executing the support strategy of technology by achieving objectives and goals. Responsibilities include, guiding and mentoring the team and delivering unique service by providing high quality of support.
• The role delivers information technology solutions to fulfil business and functional requirements.  
• Accountable for support and manage Trading applications that can impact the bank with huge financial losses, reputational issues, regulator warnings/penalties and also can incur huge operational losses.
• Responsible to lead the FMC support function within the SLA, schedule, budget and scope parameters, including testing & overseeing the quality and compliance controls throughout the project life-cycle.  

Key Result Areas

• Manage a diversified team of professionals both offshore and outsourced who are responsible for application support pan Bank
• Effectively manage the Oracle Run the bank team and responsible for stability, monitoring and control, capacity management and incident management of the most critical application of the bank.
• Responsible for achieving agreed SLAs
• Conduct system analysis and provide support in response to user issues
• Provide technical expertise and recommendations in the assessment of issues and initiatives to support and enhance systems.
• Review and evaluate business requirements against existing and proposed systems, providing a recommended approach to providing a solution.
• Manage solution documentation (System Requirement Specifications - SRS) describing deliverables to meet requirements.
• Helping the development team in explaining the Banking concept and to verify for the correct issues resolution/functionality developed by the team
• Manage issue resolution activities by guiding & assisting development team and building a good functional repo with development teams
• Verify production transfer documentation.
• Verify root cause analysis (RCA) arising from production system disruption.
• Monitor applications to ensure adequate system resources to process at production standards.
• Provides technical guidance, information and instruction to other IT staff requiring broader subject knowledge.
• Interact with management and project stakeholders from various business and support functional areas.
• Performance review and other aspects of HR management.
• Plan and review projects, MBOs, SLAs and Incidents.
• Ensure that the management is (at all times) informed of all risks, issues and their status.
• Define/conduct Business Continuity & Disaster Recovery Plans for applications under responsible domain
• Adhere to banks operational risk policy.
• Member of the Support/ Parameterization team working on assigned tasks, project activities and IT initiatives.
• Co-ordinates with members and other functional teams and provides oversight for resolution of support calls from off-shore. Work with team members participating in shadowing and training activities.
• Adhere to information controls and security frameworks/procedures, including change and incident management process.
• Provide general administrative support to the team, including, meetings, knowledge transfer and activity reporting.
• Ability to break down complex issues and identify most important and relevant information and options.
• Ability to present and discuss problems with others toward permanent solution.
• Investigate and understand the cause of defects raised.
• Interpret, understand and resolve user support issues.
• Ability to perform root cause analysis.
• Recommend solutions to system or process obstacles.
• Responsible to design functional solutions to business requirements.
• Prepare and maintain documentation.
• Use effective judgement to weigh different options for achieving better results within appropriate timeframes.
• Highlight any concerns affecting workplace deliverables.

Requirements

• Cross border team management experience.

• Strong business orientation, domain knowledge to comprehend user requirements.
• Strong organizational, team building and leadership qualities.
• Engineer / Post Graduate with 15+ years of experience in Treasury Platforms hands on experience with product designing and implementation.
• Minimum 10 years in team management, project management , managing trading applications and implementation
• Should have worked on the Product Designing and implementation with respect to Business requirements
• BS/B.Tech Degree, MS/M.Tech. preferred.
• More than 12 years of experience in similar role with concrete evidence of direct management of complex end-to-end systems implementations of Programs.
• Expert knowledge of new trends in the Market as they relate to Technology and experience in implementations of these Treasury and wealth technology solutions.
• Expert in implementations methodologies, including Waterfall and Agile, and in the usage of reporting and tracking tools.
• Strong understanding of SDLC process
• Strong inter personal communication skills
• Experience in Banking Production Support is an advantage
• Excellent Project Management Experience