BaaS Operational Review Analyst III

ABOUT US

Coastal Community Bank is a leader in Banking with strong Financial infrastructure leading Banking as a Service (BaaS) and Fintech strategies. The people at Coastal not only help people with their personal banking; they help businesses with banking technology integration that leads to business growth, flexible financing, and unimagined potential. We think and work like entrepreneurs, always moving and constantly improving. We are go-getters, work hard, and play hard. If you're someone who thrives on innovation, wants to help others succeed, knows how to think outside the box, and believes that we're all in this together -- you belong here.

WHAT YOU'LL DO

The BaaS Operational Review Analyst III will be responsible for testing and validation analysis. Will create and execute test and remediation plans for issues arising from internal/external reviews or business self-identification.

HOW YOU'LL DO IT

• Work with various businesses to create ongoing monitoring practices and develop independent monitoring plans to review business processes, products, and services for adherence to internal policies and standards; and compliance with applicable federal, state, and local laws and regulations.
• Work with employees of the business to develop remediation plans, validation of remediation efforts, and execute and confirm monitoring results.
• Responsible for providing key stakeholders with timely and accurate reporting on the status of all risk-related issues and events.
• Work with internal lines of business to ensure risk issues and events are comprehensively captured and closed within established target dates.
• Develop and implement standards and policies appropriate for the business that conform to the principles and policies established by the department.
• Develop, execute, and validate remediation plans for assigned business areas, products, and services internally or with third parties.
• Analyze issues to determine root cause and provide recommendations for remediation plans to management and business.
• Develop written policies, standards, and procedures for how the remediation and monitoring programs are designed to function.
• Complete assigned monitoring according to the monitoring plan schedule.
• Work closely with internal partners to identify process gaps.
• Work as an agent on the businesses' behalf when working with the 2nd and 3rd lines of defense.
• Perform review activities that will provide reasonable assurance that controls are designed and operating effectively.
• Ensure review results are stored according to internal guidelines.
• Provide feedback to assigned lines of business for areas of concern, and transition into formal action plans.
• Complete reporting by writing issue statements and developing effective remediation plans and status reports that are clear and concise.
• Design effective controls and monitoring plans and deliver results and potential findings from monitoring activities to members of management.
• Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act.
• Ensures compliance with all applicable state and federal laws, company procedures and policies.

WHAT YOU'LL BRING

• Proficient knowledge of the operational and technology risk, as well as industry trends that impact Bank operations.
• Proficient in Risk, Compliance, and Audit competencies.
• Solid understanding of the business line’s operations, products, services, systems, and associated risks.
• Solid business acumen and credibility to help business line(s) proactively identify and address risks.
• Expert level process facilitation, project management, and analytical skills.
• Proficient presentation, interpersonal, written, and verbal communication skills.
• Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications and word processing, spreadsheets, databases, and presentations.
• Applicable professional certifications (CPA, CIA, etc.) are preferred. 

EDUCATION/EXPERIENCE

• Bachelor's Degree in Business, Marketing, Finance, or equivalent work experience. 
• 5 plus years - Testing, audit, quality control or related in banking, fintech or financial services - Minimum
• 5 years - Compliance - Preferred 

HOW YOU’LL THRIVE AT COASTAL

• Be the Best – Communicate effectively, pay close attention to detail, and prioritize your personal development.
• Be Relentless – Thrive in a goal-oriented environment exercising both patience and persistence. Advocate for our customers and team members and strive to promote the Coastal Difference.
• Be Un-Bankey – Be a forward thinker with a creative mindset. Build long-lasting relationships promoting the Coastal Difference, built on a foundation of integrity, honesty, and trust.
• Embrace Gray Thinking – Use sound judgment while decision-making and problem-solving. Think outside the box.
• Stay Flexible – Organize and strategize effectively while always being prepared to adapt on the fly. Seek efficiencies for Coastal to work smarter, not harder.
• Take Care of Each Other – Understand what it means to be a true team player and have your teammate's back. Practice self-awareness and build your emotional intelligence.

BEING YOU AT COASTAL

Coastal is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are also committed to compliance with all fair employment practices.

PHYSICAL DEMANDS

The physical demands described below are required to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee must:

• Can sit for extended periods of time.
• Can stand for extended periods of time.
• Can perform repetitive finger, hand, and arm movement.
• Can use electronic office equipment such as a computer keyboard, mouse, ten key, telephone, etc. 
• Able to view and read computer screens for extended periods.
• Can occasionally stoop, kneel, crouch, or crawl.
• Can occasionally lift or move up to 10 pounds.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.