Offer summary
Qualifications:
High school diploma or equivalent preferred; some college preferred, 3+ years of relevant experience, Customer service experience preferred, Proficiency with Microsoft Office, Ability to work flexible schedules including on-call shifts.
Key responsabilities:
- Handle inbound and outbound contacts related to programs
- Provide customer service support to stakeholders
- Document communications accurately in contact log
- Ensure completion of assigned project tasks
- Assist in preparation of compliance materials for client meetings