Offer summary
Qualifications:
More than 1 year of experience in outbound calls, BPO Customer Service Agent profile preferred, Proficient verbal and written communication skills, Familiarity with remote work tools, System requirements as mandated by the project.
Key responsabilities:
- Conduct concierge and provider-matching calls
- Ensure clients receive good value for their services
- Document conversations with clients accurately
- Adhere to productivity targets and performance metrics
- Initiate and execute new ideas independently