Site Reliability Engineer

Site Reliability Engineer

Who We Are

Teranet is Canada’s leader in the delivery and transformation of statutory registry services with extensive expertise in land and commercial registries. We also market insightful property and data solutions, as well as practice management automation to thousands of customers in the real estate, financial services, government, utilities, and legal markets.

Connect. Grow. Thrive Together.

To learn more about who we are visit our website:  www.teranet.ca

About the Role

Teranet is currently looking for a Site Reliability Engineer. You will be a key member of Teranet’s DevOps team and be responsible for applying software engineering principles to infrastructure and operations problems, with the overall goal of creating highly automated, scalable, and reliable systems. You  will bridge the gap between development and operations by applying a software engineering mindset and methodology to systems administration.

What will you be doing 

Software Engineering

• Use software engineering principles to build and operate the platform to support DevOps (e.g. CI/CD or release pipelines)

• Use software engineering approaches to address defects and reduce manual work

• Automate routine tasks that can be used by development teams

• Writing or modifying code, in addition to any associated design and documentation work (i.e. writing test automation scripts, creating tools or frameworks, adding service features for scalability or reliability, or modifying infrastructure code to make it more robust).

• Consult on architecture, design and production for developer teams.

Systems Engineering

• Optimize the underlying infrastructure platform for speed and resiliency

• Involved in configuring production systems, modifying configurations, or documenting systems in a way that produces lasting improvements from a one-time effort (i.e. monitoring setup and updates, load balancing configuration, server configuration, tuning of OS parameters, and load balancer setup).

Manage Incidents & Problems

• Provide rotational, on-call support; must be accessible to development teams for consultation and troubleshooting

• Resolve incidents in accordance with SLOs

• Lead post-mortems of incidents to identify root-causes leveraging all available data sources with a focus on what happened, how the problem was discovered, and how to remediate it.

• Improve reliability or monitoring, provide additional documentation to assist with future incidents, and/or conduct further investigations or testing to prove out any hypothesis related to the incident.

• Tracking outages; helping to identify long-term trends and assists with creating reasonable SLIs/SLOs.

About You

• B.S degree in Computer Science or related technical field (i.e. EE, physics or mathematics), or equivalent practical experience.

• 4-5+ years professional coding experience in one or more of the following: C, C++, Java, JSP, .NET, and mastery of one or more scripting languages for automating systems management (i.e. Bash, Python, Ansible).

• 4-5+ years of experience with Unix/Linux operating systems as a developer and/or systems administrator, with a deep understanding of Linux Operating System internals, Namespaces and Containers.

• Experience with Kubernetes orchestration platform both as a programmer, and from an operations perspective.

• Working knowledge of networking (i.e. firewall, routing, network topologies and hardware, SDN).

• Working knowledge of web-based application architectures.

• Development or operations experience with one or more of large-scale systems, cloud-based applications or services (both public and on premise), distributed systems, microservices and/or scale-out database architecture, security algorithms and protocols including encryption, authentication or packet inspection, considered an asset

Must Have:

• Experience with Kubernetes Container orchestration

• Experience with application logging with ELK stack

• Infrastructure as Code - Automation with Ansible / Terraform

• Experience with CI/CD pipelines with Jenkins

• Expertise with Java for Spring Boot or JBoss and Restful Web Services

• Hands-on experience with Python

• Experience with SDLC tools - Git, Jira, Artifactory, Jenkins

• Understanding of OS concepts of Linux and Unix

• Understanding of Networking concepts such as HTTP, HTTPS, SSL, API

• Understanding of Virtualization technologies

Why Teranet

We may be a global innovator in electronic services and solutions who operate one of the most advanced and secure registration systems in the world, but we’re so much more than that!

Our Extraordinary People.

Together, we are passionate, driven, resourceful, and authentic. We collaborate, engage, motivate, and inspire brilliant results and never forget to celebrate our wins along the way!

Growth Opportunities.

We not only encourage a culture of openly talking about our career aspirations, but one where we truly invest in the continuous learning, development, and growth of our people.

Our Work Environment.

Let’s face it. We spend a lot of our time working, so the atmosphere is everything! We believe in cultivating a work environment that makes our people feel comfortable, engaged, appreciated, and happy.

Company Culture & Core Values.

Our company culture and core values are the core of our identity. They define who we are, how we engage with each other and our clients, and how we conduct business every day.

What We Offer

• Market-competitive pay structures

• Paid Vacation & Sick Leaves

• Maternity, Parental and/or Adoption Leave Top-Up Program

• 100% Employer-Paid Health Benefit Plan

• Retirement Savings Plans with Employer Matching Scheme

• Ongoing Financial Wellness Seminars

• Corporate Discounted Programs + Wellness Program

• Employee Assistance Program (EAP) for our employees and their families!

At Teranet, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and the communities in which we live and serve. If you require accommodation during the recruitment and selection process, please let us know and we will work with you to meet your needs.

Come As You Are. We Like You that Way!