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Senior Technician (ID:2412)

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Netherlands

Offer summary

Qualifications:

Higher vocational training with 2 years experience, Secondary educational qualification with 4 years experience, Minimum 2 years in configuration management, Experience with IT Service Management tools, ITIL v3/v4 Foundation Certification.

Key responsabilities:

Manage and maintain hardware/software systems
Oversee installation and maintenance of systems
Lead team and collaborate with IT professionals
Conduct lifecycle planning for organizational assets
Manage documentation and configuration items

STAFIDE Human Resources, Staffing & Recruiting Startup https://www.stafide.com/

11 - 50 Employees

See more STAFIDE offers

Job description

As a Senior Technician, you will:

Manage and maintain the configuration of hardware and software systems.
Oversee the installation, configuration, and maintenance of various systems, ensuring they meet organizational requirements.
Lead a team of technicians and collaborate with other IT professionals to ensure smooth operation of the technology infrastructure.
Conduct lifecycle planning, control, and management of organizational assets.
Manage documentation, software and service assets, and information relating to those assets and their relationships.
Identify, classify, and specify configuration items (CIs) and manage their interfaces to other processes and data.
Oversee storage, access, service relationships, versions, problem reporting, and change control of CIs.
Apply status accounting and auditing in line with external standards (e.g., ISO 9000, ISO/IEC 20000, ISO/IEC 27000) to ensure security throughout the CI lifecycle, including early stages of system development.

What You Bring to the Table:

Higher vocational training in a relevant discipline with at least 2 years of post-related experience, or a secondary educational qualification with at least 4 years of post-related experience.
Minimum 2 years of practical experience in configuration management or related support.
Sound understanding and experience working with IT Service Management tools and technologies (e.g., BMC Remedy ITSM Suite).
Experience with ITIL change and configuration management best practices.
ITIL v3/v4 Foundation Certification.

You should possess the ability to:

Understand infrastructure solutions hosting Service Management tools and technologies.
Work with leading database solutions (e.g., MS SQL, Oracle).
Apply configuration management principles in a customer-funded organization.
Operate effectively in an international environment, working with both military and civilian elements.

What We Bring to the Table:

A dynamic and diverse environment that emphasizes international collaboration.
Opportunities to work on cutting-edge technology and infrastructure projects.
The chance to lead a team and directly influence IT service delivery and configuration management.