Offer summary
Qualifications:
5-8 years’ research experience, Minimum of six years’ experience analyzing survey responses, Skilled in Excel and PowerPoint, Bachelor's Degree; Master's a plus, Microsoft experience preferred.
Key responsabilities:
- Synthesize qualitative survey comments into themes
- Define problems and evaluate customer experience improvements
- Work with dev teams for reporting requirements
- Publish and present findings to stakeholders
- Scope and manage customer surveys for data collection