Offer summary
Qualifications:
1+ years experience in claims resolution, Experience handling disputes in Stripe, Proficient in Microsoft Office and Google Workspace, Strong analytical and problem-solving skills, Fluency in English (C1-C2 level).Key responsabilities:
- Review and evaluate customer disputes and complaints
- Conduct thorough investigations into disputed transactions
- Prepare detailed responses to customer disputes
- Collaborate with customers and internal teams for resolution
- Maintain accurate records of dispute resolution activities