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Native Danish Speaker for Customer Service Job in Greece

Remote:

Full Remote

Contract:

Full time

Experience:

Entry-level / graduate

Work from:

Greece, Belgium

Offer summary

Qualifications:

Native proficiency in Danish (spoken and written), Previous experience in customer service preferred, Strong communication skills and customer-focused mindset, Ability to handle stressful situations professionally, Experience with customer service software beneficial.

Key responsabilities:

Provide exceptional customer service through phone, email, and chat
Resolve customer inquiries efficiently for client satisfaction
Offer detailed product information to assist customers
Maintain accurate records of interactions in the database
Collaborate with team members to improve service processes

Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/

2 - 10 Employees

See more Patrique Mercier Recruitment offers

Job description

Patrique Mercier Recruitment is delighted to offer an exciting opportunity for native Danish speakers seeking to advance their careers in customer service while enjoying the beautiful surroundings of Greece. Our agency specializes in connecting talented individuals with exceptional job opportunities in their native languages, and this role will allow you to utilize your Danish skills in a dynamic work environment. In this position, you will provide top-notch customer support to Danish-speaking clients, ensuring that their needs are addressed promptly and effectively. Experience the vibrant culture and lifestyle of Greece while working with a professional team committed to excellence. If you're passionate about customer service and eager for a new adventure, we would love to help you find your dream role with Patrique Mercier Recruitment!

Responsibilities

Provide exceptional customer service to Danish-speaking clients through various communication channels, including phone, email, and chat.
Resolve customer inquiries and issues with patience and efficiency to ensure client satisfaction.
Offer detailed information about products and services to assist customers in making informed decisions.
Maintain accurate records of customer interactions and transactions in the company database.
Collaborate with team members to improve service processes and enhance the customer experience.
Stay informed about product updates and company policies to provide reliable assistance.
Contribute to achieving team goals and maintaining high service standards.

Requirements

Native proficiency in Danish (spoken and written); English proficiency is an advantage.
Previous experience in customer service or a related field is preferred.
Strong communication skills and a customer-focused mindset.
Ability to handle stressful situations with professionalism and resolve customer concerns effectively.
Experience with customer service software and tools would be beneficial.
Detail-oriented with excellent problem-solving skills.
Willingness to relocate to Greece and adapt to a new environment.

Benefits