Job Summary:
Gallery Systems is offering an exciting growth opportunity on our Sales team to an energetic individual with exceptional communication skills and a talent for relationship building. The successful candidate is a self-directed, self-motivated individual, and rooted in the museum world. The candidate will need to work with cross-functional teams, think strategically, and understand the needs of a diverse and unique clientele. Ability to adapt and work in a progressive, dynamic, and changing technology environment is required. They will also be responsible to work with their clients on projects and to deliver basic trainings.
Job Description:
THE POSITION
The Account Manager is responsible for promoting our technology, products, and services, establishing client relationships, and providing sales nurturing and support to our clients or prospects. As a key member of the sales team, the successful candidate will develop in-depth knowledge of the company’s solutions, as well as those of our competitors, and work in tandem with the sales and professional services departments. The Account Manager is responsible for working with prospective and existing clients, supporting them in defining their needs, keeping them informed of available products and enhancements, and for closing sales opportunities. The focus of this position will be in the UK and in Ireland where the successful candidate will build sustainable and long-term relationships in the museum environment to promote Gallery Systems.
RESPONSIBILITIES
- Effectively manage a sales pipeline.
- Understand all company products and services and be able to effectively explain functions, features, and capabilities to clients.
- Manage client relationships and ensure ongoing client satisfaction, in addition to generating new sales opportunities and nurturing existing ones. Cultivate ongoing relationships through marketing campaigns, cold calls, and other channels.
- Coordinate and develop proposals and responses to Tenders and RFx’s.
- Maintain accurate and up-to-date information on leads and opportunities in our CRM.
- Travel as needed for in-person demos and conferences.
- Strengthen client relationships by providing trainings, project management assistance, and application tips and tricks.
QUALIFICATIONS
- Museum sector knowledge or experience, with a degree in Museum Studies, Art History, Fine Art, Museum Management, or similar experience, a plus.
- 3+ years of sales or other relevant experience
- Excellent written and oral communications skills, with the ability to make professional presentations that effectively communicate the features, benefits, and value of the CMS to clients and prospects.
- The ideal candidate should possess a solid understanding of Collection Management Systems (CMS) and their benefits in the cultural heritage sector. Familiarity with various CMS solutions, industry trends, and best practices.
- Candidate should have a good grasp of the technical aspects of Collection Management and collection management systems to aid in addressing client inquiries, explaining product functionalities, and coordinating with product teams, when necessary.
- Excellent written and oral communications skills, with the ability to make professional presentations, that effectively communicate the features, benefits, and value of the CMS to clients and prospects.
- Strong problem-solving skills and a proactive approach to addressing client challenges. They should be able to identify client needs and propose suitable solutions.
- Well-organized, detail-oriented, and capable of managing their time effectively to prioritize tasks and meet deadlines.
- Ability to work independently and exercise good judgment.
- Strong interpersonal skills with an ability to interact with a diverse clientele.
- Creative, entrepreneurial and client-centric.
ASSETS
- SalesForce.com or other CRM experience.
- Experience in delivering trainings
- Multilingual, a plus
- Knowledge of TMS or other Museum Collection Management Software or similar systems
YOU WILL HAVE THE OPPORTUNITY TO:
- Work for a leader in the cultural collections management industry and with the world’s most amazing museums and collections.
- Develop your sales skills and expand your presentation abilities.
- Earn a bonus based on your performance and the performance of the company, as well as earn commissions on sales made.
- Have a dynamic job and an evolving career path.
Founded in 1981, Gallery Systems began with a simple idea. That idea was to create a versatile software for those caring for cultural heritage materials, allowing them to better manage and share their collections and archives. Since then, Gallery Systems has developed an interwoven suite of collections management solutions and partnered with the world’s most elite museums cultural and institutions.
For over 40 years, we’ve upheld our reputation as an industry leading collections management software company. Over 30 different types of collections and collecting disciplines are supported by our versatile, user-friendly software. Our global clients range from world-class museums to corporations, academic institutions, and private collectors. We are dedicated to helping our clients constantly improve the way they manage and share their collections with their communities. Gallery Systems supports more than 800 clients in over 31 countries worldwide – and we continue to grow.
Come have fun and grow with us, Gallery Systems is hiring! If you are passionate about fine art, antiquities or natural history come join a company that will allow you to marry your passion with your career. We offer a flexible remote work schedule, competitive salaries, benefits, paid time off, an annual bonus and continual career growth and advancement opportunities.
Worker Type:
Regular
Number of Openings Available:
1
