Offer summary
Qualifications:
High School Diploma or equivalent, C1 or C2 certification in German and English, General knowledge of social media platforms, Experience in content moderation is a plus, Good working home environment with stable internet.
Key responsabilities:
- Monitor and respond to customer reviews in App Stores
- Engage with potential customers via chat, email, and messaging
- Moderate app comments ensuring adherence to brand guidelines
- Analyze user feedback for informed decision-making on issues
- Maintain communication with manager for updates and issue resolution