Offer summary
Qualifications:
Bachelor's degree in Computer Science or IT, Project management certification is desirable, Seasoned experience in technical implementation engineering, Expertise in client engagement and presentations, Strong project administration and documentation skills.
Key responsabilities:
- Provide technical support to clients remotely and on-site
- Install and configure software and hardware while adhering to SLAs
- Escalate unresolved issues and respond to client requests
- Write reports, proposals, and maintain project documentation
- Coach junior Engineers and coordinate team activities