EHR Solutions Architect

Overview

We're seeking an (Electronic Health Records) EHR Solutions Architect to join our team! In this role, you'll provide enterprise-wide Windows-based EHR server and application support for complex systems and interconnected technologies that require day-to-day support and administration to maintain optimumperformance and utilization.

Location: Remote with strong preference for candidates residing within the UPH geographies of Iowa, Illinois, & Wisconsin.

Hours: Monday-Friday, Days. Participates in on-call rotation to provide after-hours support.

Why UnityPoint Health?

• Commitment to our Team – For the third consecutive year, we're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare for our commitment to our team members.
• Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
• Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
• Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
• Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
• Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
  
  

Visit https://dayinthelife.unitypoint.org/ to hear more from our team members about why UnityPoint Health is a great place to work.

What are team member vaccine requirements?

As part of keeping our communities safe and healthy, all team members must be vaccinated for influenza and Tdap, provide proof of immunity to MMR and varicella, and be tested for tuberculosis. New hires must submit proof of vaccination or an approved exemption to begin work. If you have questions, please contact a recruiter or ask at any time during the interview process. UPH strongly recommends that all team members receive the updated COVID-19 vaccine, and at this time, UnityPoint Health – Meriter requires Covid-19 vaccination or an approved exemption.

Responsibilities

What You'll Do:

• Installs, configures, maintains, and supports Windows operating systems (OS) and servers to support the enterprise electronic health record (EHR).
• Coordinates, implements and sets up integration for all Windows-based EHR applications and services, including some build and configuration on the database server.
• Installs, tests, and maintains EHR front end Citrix servers and support service application servers including all EHR vendor application updates and patches.
• Installs, configures, maintains, and supports enterprise single sign-on (SSO) servers and applications providing end user application access.
• Develops procedures, tools and scripts for security and management as well as standard policies per environment changes and audit results.
• Creates and maintains system documentation for updates made to the infrastructure environment in addition to developing and implementing disaster recovery procedures to ensure business continuity.
• Supports EHR and SSO integration for new site rollouts and builds SSO integration for new applications.
• Develops performance improvement initiatives for EHR and SSO system environment.
• Understands the foundational structures of the enterprise EHR and SSO software.
• Communicates environment activities, including refreshes, downtimes, upgrades and patches and can bridge the gap between application and technical terminology by communicating effectively across multiple teams.
• Advanced ability to research, analyze and recommend new technologies and software applications to meet the company’s needs as well as recommend improvements to existing solutions. Provides input into preparation of project plans monitoring own task schedule.
• Documents and develops in-depth knowledge of company’s existing IT architecture/infrastructure and technology portfolio, makes recommendations for improvements and/or alternatives.
• Develops documents, makes recommendations, and communicates plans for investing in IT infrastructure, including analysis of cost reduction opportunities.
  
  

Qualifications

What You'll Need:

Education: Bachelor’s degree in related filed or direct and applicable work experience.

Bachelor's degree preferred.

Experience: 5 years Windows Server experience required.

Previous Healthcare IT background preferred.

License(s)/Certification(s):

Valid driver’s license when driving any vehicle for work-related reasons.

MCSE, XenApp Or Other Industry Certifications Preferred.

Epic ECSM certification preferred.

Knowledge/Skills/Abilities:

Required:

• Manages priorities and dead lines
• Good problem-solving ability
• Promotes a professional and team environment
• Writes, reads, comprehends and speaks fluent English
• Advanced skills in creating and maintaining technical documentation
• Advanced troubleshooting skills and ability to critically think through issues
• Critical decision-making ability
  
  

Preferred:

• Previous experience with Epic EHR a preferred
• Previous experience with Imprivata SSO products is preferred
• Strong coaching and leadership experience
• Strong healthcare industry knowledge and experience
• Remote: Yes;
• Area of Interest: Information Systems & Technical Support;
• FTE/Hours per pay period: 1.0;
• Department: Data Management;
• Shift: Monday-Friday, Days, On Call Rotation;
• Job ID: 155071;