Offer summary
Qualifications:
High School Diploma or equivalent, C1 or C2 certification in German and English, General knowledge of social media platforms, Experience as a content moderator is a plus, Ability to work 8-hour shifts.
Key responsabilities:
- Monitor and engage with customer reviews in App Stores
- Respond to customer inquiries via chat, email, and direct messages
- Moderate reviews to ensure adherence to brand guidelines
- Analyze user feedback for informed decision-making
- Maintain communication with management on issues and updates