Director of Technology - Application Modernization

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Director Technology, Boundary App Engineering

Reports To: Senior Director, Enterprise Solutions

The Director Technology, Boundary App Engineering is responsible for all elements of Application Delivery ranging from solution architecture, design, development, testing and implementation. This role is a senior member of the Enterprise Solutions Leadership Team. This role will have overall accountability for delivering the right application development services, at the right time, at the right investment level. This leader will help define the Application Development Roadmap and Reference Architecture(s) for the Boundary Apps within Enterprise Solutions scope. The role will be expected to introduce the appropriate level of operational excellence processes and activities to ensure we deliver a high quality, consistent experience for our Team Members and Customers. You will be expected to challenge the status quo with an aim to spectacularly accelerate the pace at which IT delivers business capabilities. This role will have direct management responsibility for a team of approx. 50 associates Additionally, this position will have responsibility for maintaining an effective labor sourcing strategy, including using contract labor and/or outsource partners.

**This role is approved to be remote within the United States or hybrid, near Newport News, VA, in accordance with company policy.**

Principal Duties and Responsibilities:

• Provide strategic vision and ensure that the Boundary Apps application portfolio provides a high degree of scalability, security, reliability, performance and availability.
• Develop and implement strategic technology roadmaps for the application portfolio to ensure that they are supporting the needs of the business and taking advantage of new technologies.
• Establish clear goals and objectives, develop critical metrics that will indicate progress toward those goals and business outcomes.
• Manage large, sophisticated implementations that may include thousands of individual store locations.
• Lead team members coordinating all aspects of application development and delivery across multiple business units.
• Identify emerging technology trends and ensure the company is using as appropriate to increase productivity, reduce costs and deliver value.
• Work with direct reports to develop project and resource plans for new initiatives including budgets, staffing plans, turning point achievements and progress reporting.
• Recruit, develop and retain high caliber software development talent and develop a career path for the various roles.
• Evaluate team members performance, provide candid feedback and coaching than enables and motivates them to achieve objectives.
• Manage key vendors that provide application development services, oversight of service contracts, oversight of performance against SLAs and conducting business reviews.
• Establish and ensure compliance with service levels and performance metrics.
• Ensure departmental procedures, practices and standards are managed and enforced.
• Prepare and handle capital and expense budgets.
• Perform project and non-project related tasks and activities to support the department’s goals and objectives

Minimum Requirements/Qualifications:

• Bachelor’s degree in Computer Science, Engineering or Information Systems.
• Minimum of 8 years senior IT leadership experience and understanding of all aspects of a large-scale application delivery function.
• Ability to communicate and interact with all levels of employees and management.
• Ability to handle multiple concurrent projects and meet ambitious deadlines.
• Solid experience leading others in Lean and/or Agile methodologies; experience working in a product-centric organization is a plus.
• Strong critical thinking and problem-solving skills.
• Superb communication and social skills.
• Consistent track record of building, leading, developing and retaining a team of high performing professionals.
• Productive, able to handle multiple priorities and meet timelines and deadlines.
• Demonstrated ability to develop a culture that adopts change and challenges historic paradigms.
• Solid background of delivering initiatives on time and on budget.
• Has a bias to action and innovation, is curious, and is constantly learning.

Desired Qualifications:

• Experience moving development organization from traditional waterfall methodology to Agile methodologies.
• Experience deploying software and services in cloud environments (AWS, GCP, Azure).
• Demonstrable experience defining, building and maturing API layers into legacy environments.
• Demonstrable ability to influence and sell ideas to people outside your direct team.
• Experience negotiating and managing vendor agreements.
• Familiarity with IT and IT service management concepts (ITIL).
• Critical incident management and response experience.
• Demonstrated track record of improving stability and reducing costs.
• Experience creating, maintaining and optimizing Standard Operating Procedures.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information