Technical Project Manager

THE COMPANY:

Juul Labs’ mission is to impact the lives of the world’s one billion adult smokers by eliminating combustible cigarettes. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.

We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career at one of the fastest growing companies is compelling, read on for more details.

ROLE AND RESPONSIBILITIES:

In this highly visible role, the Technical Project Manager will be part of a growing technical project management group in support of NPI process development and developing solutions for high-volume production. This is an exciting opportunity to contribute to building world-class manufacturing capabilities for an exciting San Francisco Bay Area-based company. The Technical Project Manager is responsible for driving factory readiness to mass-manufacture high quality products.

KEY RESPONSIBILITIES:

• Project Ownership: Develop and track progress to schedule and budget. Highlight and communicate tasks, risks, and provide the source of truth for all who touch the project
• Communication: Synthesize information on the program (product readiness for mass-production, factory readiness, relevant trade-offs, impact on development milestones) into concise communication for Senior Management
• Ensuring Design for Manufacturability: Working closely with engineering teams through the entire development cycle to ensure that not only is the design robust, but that it is manufacturable in high-volume. Provide assistance in yield improvements, root cause investigation, and carry enough technical knowledge to be dangerous when challenging assumptions and timelines
• Vendor and CM Readiness: Work with the CapEx, Fixture (Automation / Manual) and Factory teams at every build to ensure that the fixtures needed for assembling the product and the test stations for testing them are in place and qualified; SOPs for assembling products are ready and the operators are trained
• Lead cross-functional activities in the supply chain for overall operational readiness in all NPI phases leading into Mass Production
• Collaborate with Suppliers and Engineering teams in developing manufacturing processes including process flow, equipment/ fixture designs, implementation schedules and validation plans prior to any Engineering build
• Drive project technical and operational issues with material, process, fixtures, equipment, etc. during the NPI phase to enable delivery of a mature product and manufacturing process into Mass Production
• Utilize DOE’s, FMEAs and other Industry standard tools to proactively identify and address risks and optimize process parameters
• Lead the establishment of Quality programs and Manufacturing Process Control Plans for early detection of issues and to ensure the highest level of Quality and Reliability is consistently delivered
• Act as Supply Chain technical lead in communicating project readiness and identifying risks
• Technical Project Manager will be responsible for a product line and will work with cross-functional NPI teams, suppliers and contract manufacturers for technical readiness for the product line
• Understand technical aspects of our product (technical roadmap, product capabilities); our supply chain (automation, sourcing, factories) synthesize feedback from manufacturing partners and drive recommendations to the Product and Engineering teams
• Act as a technical lead engineer to coordinate the yield improvement projects with cross functional teams and suppliers, drive failure analysis, corrective action implementation plan from engineering build to end of production and apply the learning to the next generation product
• Identify technical challenges, review new products, new process design, and specifications to ensure scalability
• Take ownership of process development and equipment designs - including requirements gathering, concepts generation and detailed design, analysis and verification testing, cross-functional reviews, and production release

PERSONAL AND PROFESSIONAL QUALIFICATIONS:

• 5+ years of experience with one or more of the following: high volume consumer electronics product ramp, manufacturing engineering, medical device, process development, sustaining, NPI, quality, manufacturing automation, and/or testing roles
• Excellent project management skills with strong ability to manage and prioritize multiple projects while maintaining accuracy and meeting deadlines
• Experience in many of the following methodologies: DFM, FMEA, SPC, DOE, Lean Manufacturing, Six Sigma, quality and Process Control
• Experience in resolving complex technical and infrastructure problems in a high-volume manufacturing environment
• Proficient with data analysis and effective summary for data driven decision making
• Ability to make decisions and take accountability for those decisions, with limited information, in high pressure time limited situations
• Detail orientation with a strong quality mindset. Enjoy working in a team environment
• Demonstrated ability to communicate effectively across all business levels and functions, both internally and at vendors
• Experience delivering New Production Introduction, manufacturing ramp up, and delivering consumer or medical device electronic products
• Experience working with international Contract Manufacturing partners specializing in factory operations
• Ability to travel internationally, to China and other parts of Asia as well as the USA: 20-30% travel

EDUCATION:

• Bachelor’s Degree in Engineering (Mechanical or Electrical preferred)

JUUL LABS PERKS & BENEFITS:

• A place to grow your career. We’ll help you set big goals - and exceed them
• People. Work with talented, committed and supportive teammates
• Equity and performance bonuses. Every employee is a stakeholder in our success
• Cell phone subsidy, commuter benefits and discounts on JUUL products
• Excellent medical, dental and vision benefits

Juul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. We will consider for employment qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance. Juul Labs also complies with the employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Juul Labs in the US.