Remote Mortgage Loan Processor | WFH Opportunity

Job Overview

Join our innovative digital personal finance company as a Mortgage Loan Processor III, where you will be instrumental in guiding individuals and families through their financial journeys. In this remote role, you will provide essential support during the loan application process while ensuring borrowers remain informed and engaged. This position is an exceptional opportunity to gain valuable insights and coaching within the mortgage industry.

Company Culture And Values

Our commitment to enhancing the financial well-being of our members is at the forefront of everything we do. We prioritize a people-centered approach, ensuring that every interaction reflects our dedication to care and compassion. As part of a rapidly growing team of over 3,000 members working in hybrid and fully remote roles across the U.S., you will find an inclusive and supportive environment that promotes well-being and belonging.

Key Responsibilities

• Establish rapport with borrowers through friendly and supportive communication.
• Conduct welcome calls and provide ongoing updates to borrowers throughout the loan approval process.
• Accurately input data into the Loan Origination System (LOS) based on received documentation.
• Manage a daily pipeline of approved loans, typically handling 70-80 loans.
• Review borrower documentation for completeness and ensure precise data entry into the LOS.
• Verify the borrower's employer through third-party validation.
• Assess credit profiles for eligibility and completeness.
• Monitor the receipt of necessary documents from borrowers and third-party vendors.
• Collaborate with team members to ensure all conditions are satisfied for each file.
• Identify opportunities to enhance and streamline the borrowing process.
  
  

Required Skills

• 3-5 years of experience in mortgage processing.
• Excellent organizational and time management skills.
• Ability to thrive in a fast-paced environment.
• Capable of managing a high-volume pipeline while adhering to service level agreements (SLAs).
• Proficient multitasking abilities and adaptability to varied job functions.
• Strong communication skills, self-motivation, and a positive demeanor.
• Availability to work Monday to Friday, 9:00 AM - 5:00 PM.
  
  

Career Growth Opportunities

At our company, your career is not merely a job; it is a pathway to making a significant impact. We offer extensive professional development opportunities to help you grow and advance in your career while contributing to the success of our members. Join a network where your skills are recognized and valued, and where collaboration is key to driving success.

Compensation And Benefits

We understand the importance of your well-being and offer a comprehensive range of benefits, including:

• Hybrid and remote work opportunities.
• 401(k) plan with employer matching.
• Medical, dental, and vision insurance with HSA and FSA options.
• Generous vacation and sick leave, in addition to dedicated volunteer days.
• Access to wellness support resources, including an Employee Assistance Program and fitness discounts.
• Up to $5,250 reimbursed for eligible education expenses.
• Discounts on pet care for your beloved animals.
• Financial assistance during challenging times through our Care Fund.
• A supportive environment with six employee resource groups for connection and collaboration.
  
  

Employment Type: Full-Time