Your opportunity
We are looking for a highly motivated, results-oriented Deal Desk Analyst! Join our Finance organization as a phenomenal teammate who thrives working collaboratively with multiple departments in a growth positive environment. If you excel at problem solving through critical analysis and are challenged by process review and continuous business improvement
What you'll do
- Provide business insight, pricing and product knowledge, as well as analytical support to Sales, including customer interaction, for complex, non-standard transactions.
- Review and approve quotes in Salesforce CPQ and provide guidance to Sales on the New Relic Quote-to-Cash process.
- Prepare and review non-standard contracts (order forms, legal agreements, customer purchase orders, quotes, etc.) for compliance with revenue recognition, pricing, and Deal Desk business policies.
- Safeguard and manage data quality in SFDC for all proposed and closed quotes/deals.
- Engage in ad-hoc projects relating to Deal Desk practices and Finance business policy matters.
This role requires
- 2+ years of Finance/Operations experience in a high-tech environment, preferably with order entry experience.
- Experience with Zuora, Salesforce CPQ, and SalesForce CRM preferred.
- Proven capability to build strong alliances with internal business units.
- Strong communication, organizational and problem-solving skills.
- Possesses a quality of high attention to detail
- Willingness to cover various time zones and work extra hours as needed
- Bachelor's Degree in Business or a similar field required.
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please visit https://newrelic.avature.net/accommodations to submit your request.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
Please note that visa sponsorship is not available for this position.
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic is proud to be an equal opportunity employer. We foster a diverse, equitable, and inclusive environment, free from all types of discrimination, so our Relics can thrive. We hire people with different backgrounds, experiences, abilities and perspectives.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy.
