What You'll Do
Avalara is looking for a passionate, high energy Inside Strategic Alliance Manager to join our rapidly growing organization.
- Engage & Re-engage, train and market with Accountant & Consulting Partners.
- Maintain a diverse portfolio of partners for re-engagement and activation.
- Build out & maintain partner profile information and contact information as well as log calls and communications in SalesForce (SFDC)
- Act as the point of contact to increase partner knowledge and proactively train partners regarding general tax, Avalara product, services, resources and differentiators
- Generate partner driven pipeline through pro-active prospecting with partner's customer facing reps
- Lead partner marketing efforts with the help of Partner Marketing Managers for marketing and co-marketing opportunities (lunch-n-learns, seminars, webinars, campaigns, trade shows) with key partners
- Grow your partner account base through pro-active engagement in targeted channels
- Provide clear and organized reporting regarding your active partners, target partners, and territory.
- Conduct Quarterly Business Reviews with top partners and assist Partner Account Managers and their leaders in monitoring progress towards strategic goals, maintain momentum in specific channels
- Provide feedback to channel peers and leadership regarding market intelligence, competition, knowledge gaps and other valuable insights gained while working with partners
- Act as a liaison between our sales teams and partners to help build working relationships resulting in growing our bookings numbers/meeting and/or exceeding your territory goals
- Manage a daily queue of partner inquiries regarding sales, product, commissions, customer escalations, etc
- APAC Inside Strategic Alliance Manager follow 7am - 3pm India time; EMEA follow 2pm to 11pm India time.
What You'll Need to be Successful
- Bachelor's degree
- Must have 2+ years of Partner/Channel experience in the Technology industry
- Strong customer service experience, developing and maintaining relationships
- Possesses a solid sales foundation with an outgoing, optimistic personality
- Ability to create genuine relationships through phone, email, and web meetings
- Flexible and adaptable self-starter with the ability take ownership and initiative approaching all tasks and projects proactively
- Must have a passion for your work and an ability to apply that passion to both daily tasks and larger projects
- Competency with Salesforce, Outlook, Outreach, Excel and Office Suite, Atlassian/Jira a plus
- Collaborative and team-oriented attitude
- Effective problem-solving capabilities
- Ability to prioritize and complete multiple tasks with little to no supervision
- Must have intellectual curiosity, humility, accountability and a positive approach
How We'll Take Care of You
Total Rewards
In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.
Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.
Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.
Flexible hybrid working
We support hybrid work and flexible schedules for our employees.
Learn more about our benefits by region here: https://careers.avalara.com/
About Avalara
We’re Avalara. We’re defining the relationship between tax and tech.
We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year.
Last year, we became a billion-dollar business
, and our tribe expanded by a cool thousand people - there’s nearly 5,000 of us now. Our growth is real, and we’re not slowing down - not until we’ve achieved our mission - to be part of every transaction in the world.
We’re bright, innovative and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them.
We’ve been different from day one. Join us, and your career will be too.
EEO Statement
We’re an Equal Opportunity Employer. Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.
