What You'll Do
Avalara is looking for a HR Operations Business Analyst to join our growing Global People Operations team. This is a perfect position for someone who already has HR Operations and Workday experience and is ready to take the next step in growing their career. You will use your HR, Operations and Workday knowledge to support enhancement and testing efforts in Workday, look for opportunities to refine processes, establish process, and assist with change management. The ideal candidate will also have a desire to develop towards being a team lead. The HR Operations Business Analyst will report to the Manager, Global People Operations. You will be based in Pune, India
Job Duties
- Proactively seek and take initiative for process improvements and automation to assist in scaling the Global HR Operations team.
- Act as a subject matter expert and support with gathering requirements for Workday enhancements and writing test scripts
- Lead testing activities within the HR Operations team
- Complete complex EIBs as needed
- Support HR projects
- Provide quality customer service in response to inquiries made via our issue tracking system (ServiceNow), e-mail, Slack, etc. from employees, managers, and HR business partners.
- Use procedures, policies, knowledge database and other reference materials to assist in answering inquiries.
- Help maintain the integrity of our HR data through auditing and data correction.
- Creates knowledge base articles, job aids, and business process documentation.
- Assist with training new Global People Ops employees.
- Support with Tier 1 and 2 tickets when needed
What You'll Need to be Successful
- 3 years HR experience
- You have experience with Workday
- You have experience with ServiceNow
- You have worked in an environment where you have engaged with all levels of employees
- Collaborate with team members and management.
- You have experience prioritizing competing demands..
- Approaches challenges with curiosity and offers new solutions and ideas.
- Bachelor's degree or equivalent experience is required.
- You will promote our OPAHFOCUS success traits
How We'll Take Care of You
Total Rewards
In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.
Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.
Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.
Flexible hybrid working
We support hybrid work and flexible schedules for our employees.
Learn more about our benefits by region here: https://careers.avalara.com/
About Avalara
We’re Avalara. We’re defining the relationship between tax and tech.
We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year.
Last year, we became a billion-dollar business
, and our tribe expanded by a cool thousand people - there’s nearly 5,000 of us now. Our growth is real, and we’re not slowing down - not until we’ve achieved our mission - to be part of every transaction in the world.
We’re bright, innovative and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them.
We’ve been different from day one. Join us, and your career will be too.
EEO Statement
We’re an Equal Opportunity Employer. Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.
