Remote Pharmacy Technician - Support for Medicare Part B

Job Overview

We are seeking a dedicated Pharmacy Technician to join our dynamic team in a fully remote capacity. In this role, you will be instrumental in delivering exceptional pharmacy services to our patients and healthcare providers, playing a key part in our commitment to improving patient care.

Key Responsibilities

• Assist BCBSM and BCNA providers, addressing inquiries regarding Medicare Part B drug coverage and prior authorizations.
• Efficiently process prior authorization requests while managing both incoming and outgoing calls from members and providers.
• Analyze various forms of communication, including written, faxed, and verbal inquiries, ensuring precise entry of medical authorizations into our online provider-facing tool.
  
  

Required Skills

• A minimum of 2-4 years of experience in Specialty and/or Retail Pharmacy.
• Proven experience in a call center or help desk environment, demonstrating excellent communication skills for effective engagement with providers and members.
• Familiarity with specialty prescription drug names, NDC drug codes, and therapeutic classes is advantageous.
  
  

Qualifications

• A high school diploma or GED is mandatory.
• One year of pharmacy experience under the supervision of a licensed pharmacist or completion of a certified pharmacy technician program is required.
• A solid understanding of the third-party claims process is essential.
  
  

Career Growth Opportunities

This position provides a pathway for professional development, with on-the-job training and exposure to various healthcare inquiries that may lead to advanced roles within pharmacy services.

Company Culture And Values

Our organization prioritizes teamwork and collaboration, fostering a supportive environment aimed at enhancing patient outcomes.

Networking And Professional Opportunities

Joining our team opens doors for establishing connections within the healthcare field, promoting skill development and collaboration.

Compensation And Benefits

• This fully remote position offers a competitive salary commensurate with experience.
• Comprehensive health, dental, and vision insurance plans available.
• Flexible working hours to support work-life balance.
  
  

Work Environment

While primarily remote, occasional on-site attendance at our Southfield or South Lyon locations may be necessary in the event of system issues. A quiet, dedicated workspace is essential for managing patient health information (PHI) effectively.

Employment Type: Contractor