Remote Air Travel Specialist | WFH

Job Title: Air Travel Specialist

Salary Range: \(60,000 - \)68,000 annually, plus annual bonus

Location: Louisville, CO (Hybrid) or Remote

Schedule: Full-time, Monday-Friday 8:00 AM - 5:00 PM MT, with rotating Saturdays 8:00 AM - 3:00 PM

Job Overview

We are seeking a committed and skilled Air Travel Specialist to become a vital part of our innovative Travel Desk team. This position is centered around delivering outstanding service while expertly handling airfare bookings for our esteemed clientele. Our team is dedicated to ensuring a smooth and pleasurable travel experience from beginning to end.

Key Responsibilities

• Develop and arrange flight itineraries for guests, staff, and guides, taking into account routing and pricing.
• Provide guidance to guests regarding airline regulations, travel insurance options, and seat selection.
• Oversee airline bookings, including modifications to schedules, cancellations, and travel-related issues.
• Dispatch final flight confirmations to guests and facilitate ticket processing via the Amadeus GDS platform.
• Assist guests with urgent situations, such as flight cancellations or missed connections, both during and sporadically after business hours.
• Organize additional accommodations and transfers, along with compiling weekly and monthly sales and commission reports.
  
  

Required Skills

• Expertise in Amadeus or another GDS ticketing system (preferably with over 3 years of experience).
• Experience in the travel or hospitality sectors, with a solid background in travel logistics.
• Outstanding written and verbal communication skills.
• Proficient with the Windows operating system and applications, including MS Word, Excel, and Outlook.
• Exceptional time management, multitasking, and organizational capabilities.
• Ability to maintain composure under pressure and provide reassurance to guests in challenging situations.
• A collaborative team member who can also work independently and effectively prioritize tasks.
  
  

Qualifications

• A bachelor's degree is preferred.
  
  

Career Growth Opportunities

• Engaging in annual opportunities for paid travel on global nature adventures, offering unique avenues for personal and professional growth within the travel industry.
  
  

Company Culture And Values

• We promote a fun, casual, and dog-friendly workplace that emphasizes sustainability. We value diversity in adventure travel and encourage candidates from all backgrounds to enhance our team.
  
  

Compensation And Benefits

• Competitive salary complemented by an annual bonus.
• Comprehensive paid time off, paid holidays, and parental leave.
• Complimentary stays at a company-leased residence in the Colorado mountains.
• Significant discounts on travel experiences with partner organizations and outdoor gear.
• Eligibility for medical insurance and participation in a 401(k) plan with company matching after a specified period.
• Two mandatory all-staff weeks every year dedicated to team-building and company events.
  
  

Travel Requirements

• Local candidates are expected to work in the office at least two days per week.
• Remote candidates will need to travel to Colorado at least twice a year for meetings and events.
  
  

Diversity and Inclusion

We actively support diversity in adventure travel and invite individuals from various backgrounds to apply, as we believe diverse perspectives strengthen our team.

Interested?

If you are enthusiastic about joining a passionate team committed to delivering exceptional travel experiences, we would be delighted to receive your application. Please submit your resume along with a cover letter that highlights your relevant experience and explains why you would be an excellent addition to our team.

Employment Type: Full-Time