Offer summary
Qualifications:
1+ years of collections or customer service experience, Fluent in English (C1-C2 level), Proficiency with Microsoft Office and Google Workspace, Strong negotiation skills and attention to detail, Knowledge of state and federal collection laws preferred.
Key responsabilities:
- Monitor and track overdue accounts for payment
- Maintain accurate records of delinquent accounts
- Provide exceptional customer service in collections
- Collaborate with departments to resolve issues
- Prepare regular reports on collection activities