Offer summary
Qualifications:
Previous experience in customer support or hospitality preferred., Excellent communication and interpersonal skills., Strong problem-solving abilities with empathy., Proficiency in office software and online tools., Ability to work independently in a remote environment..
Key responsabilities:
- Be primary contact for client inquiries via phone, email, and chat.
- Assist with travel bookings, issue resolutions, and recommendations.
- Provide timely responses to ensure high customer satisfaction.
- Collaborate with teams for seamless travel experiences.
- Maintain accurate client records and stay informed about travel industry developments.