Offer summary
Qualifications:
Excellent organizational skills and detail-oriented, Proficient in technical and non-technical writing, Knowledge of project management preferred, Strong analytical and problem-solving ability, Ability to work independently and in a team.
Key responsabilities:
- Develop, consolidate, and standardize SOC documentation
- Assist in defining and measuring SOC SLAs and MOUs
- Provide business analysis and project coordination services
- Analyze business processes to identify solutions
- Coordinate with service suppliers to define deliverables