Job Description
Title: Product Manager, Integration Operations
Myriad Genetics discovers, develops, and commercializes molecular genetic tests that determine the risk of developing disease, assess disease progression, and guide treatment decisions in Oncology, Women’s Health, and Mental Health. We are a pioneer and leader in genomic research, and we are committed to advancing the science of personalized medicine as we refine and develop more products to address unmet medical needs.
The Product Manager, Product Integrations, will fill a critical role in Myriad’s Service Product Organization. In this highly cross-functional position, you will report to our Sr. Manager of Product Integrations and partner closely with stakeholders across Myriad’s Technology, Sales, and Sales Enablement teams. This role will focus on two key areas – Integration Operations and Enterprise Implementation Services.
About This Team:
Integration Operations will focus on ensuring efficient processes are established, monitored and optimized across the lifecycle of an integration. This responsibility also entails partnering with commercial leaders across Myriad’s four business units to prioritize integration needs with available resources.
Enterprise Implementation Services is a new function that will stand up a team who acts as the “boots on the ground” HIT consultants during the implementation period of a project. This team will lead pre go live planning, launch execution, and assist field sales in driving adoption and pull through. This team will focus on cross-BU opportunities, primarily within large health systems/IDNs.
Our ideal candidate brings passion for the pillars of our culture: collaborative, innovative, inclusive, caring, and committed. This Product Manager, Integrations Operations will be curious, pro-active, able to work across organizations, and driven to help shape the future of this company. At Myriad Genetics, our future is yours to create.
Responsibilities
- Integration Operations (25%)
- Partner with commercial leaders to prioritize integration and other service requests based on current capacity & opportunity business case.
- Partner with commercial, technology, program management and other colleagues for ongoing internal process improvement efforts.
- Continuously collect insights from field and customers to inform roadmap.
- Enterprise Implementation Services (75%)
- Partner with commercial, tech and SPO colleagues to lead the on-site implementation of Myriad services (EMR integrations, myGeneHistory, risk assessment programs and others) for large enterprise opportunities.
- Liaison with commercial/HIT colleagues for large enterprise opportunities requiring technical workflow process mapping. Interact with C/D suite customer stakeholders.
- Ensure Myriad’s service capabilities align with customer requirements. Identify and flag gaps to ensure alignment & feed roadmap.
- Drive the design and execution of pilot programs to deploy/implement new service solutions. Collaborate with sales enablement to identify internal training gaps & needs.
- Support the identification and shaping of new strategic partnerships that enhance our ability to serve members across a range of needs at scale
Qualifications
- Required:
- Regular and reliable attendance.
- Ability to travel 20% of working time away from work location, may include overnight/weekend travel.
- Bachelor’s degree in business administration, marketing, healthcare or related field.
- 5+ years of experience working in health information technology, marketing, or commercial field.
- Background in customer success, product operations or clinical implementation services
- Strong knowledge and understanding of how HIT is currently leveraged in US market and within health systems.
- Demonstrated success in establishing, developing and maintaining relationships across a range of levels within an organization; influencing others.
- Preferred:
- Certified across one or more Epic modules or similar experience with other EHR vendor (athena, eClinicalWorks etc.).
- Direct “on the ground” experience leading HIT related implementations, either on vendor side or client side
- Ability to handle shenanigans, decent sense of humor, affinity for euchre
EEO
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. In hiring and all other employment decisions, we prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
About Us
Myriad Genetics Inc., is a leading personalized medicine company dedicated to being a trusted advisor transforming patient lives worldwide with pioneering molecular diagnostics. Myriad discovers and commercializes molecular diagnostic tests that: determine the risk of developing disease, accurately diagnose disease, assess the risk of disease progression, and guide treatment decisions across six major medical specialties where molecular diagnostics can significantly improve patient care and lower healthcare costs. Myriad is focused on three strategic imperatives: maintaining leadership in an expanding hereditary cancer market, diversifying its product portfolio through the introduction of new products and increasing the revenue contribution from international markets. For more information on how Myriad is making a difference, please visit the Company's website: www.myriad.com .
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. In hiring and all other employment decisions, we prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
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About The Team
At Myriad, our goal is to make a difference in patients’ lives and our work has been guided by this mission throughout the Company’s history. Myriad is focused on revolutionizing patient care through the discovery, development and marketing of transformative molecular diagnostic tests that address pressing clinical needs across multiple medical specialties. Since 1991, Myriad has invested heavily in educating patients and healthcare professionals about the role genes and proteins play in disease. Millions of patients have already benefited from Myriad’s tests, which helps healthcare professionals better manage and tailor medical care. Today, Myriad continues this strong tradition. We are expanding our reach and increasing our impact on patient care by introducing new molecular diagnostic and companion diagnostic tests for a growing number of diseases.
