At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!
OVERVIEW:
At DICK’S Sporting Goods, we take a people-centric approach to everything we do. Our Athletes, how we refer to customers, and our Teammates, how we refer to our employees, are at the center of every decision we make so that we can provide transformational experiences online, in store, and in sport. When you join Technology at DICK’S Sporting Goods, you’re joining a true team that wins together. We help our Athletes and fellow Teammates better their best by innovating solutions to interesting business problems and empowering every Technology Teammate to be an innovator. And, while we work remotely from all over the United States, we provide virtual and in-person events for the team to hangout, from virtual escape rooms to cheering on the Pittsburgh Pirates at beautiful PNC Park.
Welcome to Product Management at DICK’S Sporting Goods, where we specialize in delivering retail excellence along every aspect of the customer journey.
Our mission focuses on crafting intuitive, easy-to-use products that span across our business. We are looking for new team members who can bring product-market viability ideas that inspire, innovate and deliver elevated experiences for our customers and products.
***DICK’S Sporting Goods is currently hiring for multiple Product Manager positions (both levels I and II) across multiple disciplines in corporate technology. By applying to this role, your application will be considered for all positions. The list below includes open roles in these areas on the following teams. All positions are remote.***
Reverse Logistics
In this role, you will own and manage a product line focusing on the development and enhancement of solutions that enable the claims & return-to-vendor processes, reverse logistics planning & visibility across the DICK’S Sporting Goods supply chain. You will be a vital part of enabling the evolution of our supply chain and logistics network to serve our athletes best now and in the future.
Fulfillment Orchestration
This role will be responsible for the strategic & tactical roadmap for our order sourcing optimization product, which influence fulfillment orchestration & management. A great candidate is expected to have a deep knowledge of eCommerce fulfillment, inclusive of the core capabilities, such as product & facility eligibility, inventory availability, order orchestration, fulfillment execution and integration protocols. Your customers will be both internal & external, expect to work directly with key partners & some third-party vendors to deliver new capabilities & incremental value.
Athlete Data Platform & Athlete Experience
We aim to build the ultimate athlete data set that will power our tools and platforms for the most personalized athlete experiences. Join us as we transform our technology, data and analytics to build next-gen tools and platforms for our athletes and teammates.
Ad Tech (DICK’S Media Network)
Join us as we build the ultimate Marketing & Media destination to reach athletes, starting with DICK’S Media Network. You will have the opportunity to shape the engine where the biggest brands in the world compete to win with our athletes.
JOB PURPOSE
As a Product Manager, you will work closely with other product managers, product designers and software engineers to deliver products and services that align to strategic priorities as well as achieve product-market fit. You will be an active participant in the organization and deliver high-quality products through the following:
Product Strategy
You will define a roadmap for your product in collaboration with your technology peers and stakeholders within a modern development environment. Your roadmap will be based in outcomes, establishing a “voice of the product” that empathizes with your customers’ and stakeholders’ needs.
Data-Driven Decisions
You will establish metrics and measurements for your product domain to report on value delivered. Using lagging and leading indicators’ performance to inform product iterations and prioritization within the roadmap.
Testing and Research
Lean experimentation is a core value within a product team. You will aid in the formulation of hypotheses to coordinate A/B tests, prototypes or research, continually refining the product until the desired outcome is achieved.
Delivery
Part of the job is to manage the backlog. You will create effective user stories as well as lead backlog prioritization and management; performing testing of product features with engineers to ensure acceptance criteria is met, capture bugs and work towards defect resolution.
Issue Triage
The Product Manager will act as a conduit between the customer and team to triage reported issues and coordinate resolution. You will report on issues, customer and business impact as well as help identify potential solutions.
Team Collaboration
Working as a team is essential for success! You will actively participate in stand ups, planning sessions, demos and retrospectives with your team on a weekly basis.
RESPONSIBILITIES
Strategy – How you understand and plan within a product team that solves customer problems and drives market impact
Form Strategy & Prioritize Work
Builds the roadmap, collaboratively, based on outcomes
Prioritizes product features and capabilities into a product roadmap aligned to outcomes
Uses decision support tools to weigh the competing factors and objectives for a product(s)
Effectively explains ‘why’ work was prioritized
Identify Opportunities
Understands and can lead discovery exercises
Uses data to identify customer pain points and prioritizes problems for the best business outcomes
Reviews customer feedback mechanisms to identify trends and patterns
Conducts market research and gathers data to identify Product ROI
Identify the right problems and works with Group Product Manager to prioritize the problems for the best business outcomes
Form & Track KPIs/Metrics
Gathers data and conducts research to identify Product ROI
Measures adoption, usage data and business impact of launches to prove ROI
Builds product objectives and goals in collaboration with key stakeholders
Uses evidence-based influencing skills
Execution – How you support and provide oversight to the design and delivery of solutions to our customers
Enlist & Enable Stakeholders
Deliver Products/Features
Proactively identifies dependencies and mitigates risky assumptions
Identifies and communicates risks associated with shipping features
Builds the release plan (who, what and when) including feature prioritization
Collaboratively builds the User Story map and corresponding user stories
Writes and refines user stories to articulate work to be done by software engineering that support outcome delivery
Works closely with software engineering to ensure delivery of products map to customer experience and business requirements within needed timelines
Performs validation for production releases, bug fixes and feature requests
Troubleshoots defects, participates in root cause analysis & finds solutions for resolution
Creates and presents reports on findings, defects, improvements, statuses and risk management
Collaborates with third party vendors on day-to-day activities to ensure successful product experiences
Leads sprint planning or iteration planning meetings
Runs experimental, beta and pilot programs with early-stage products
Participates in Agile ceremonies, including planning, grooming, demos and retrospectives
Acts as a trusted advisor and operations teammate within your product domain
QUALIFICATIONS:
Candidates for this role should have:
An intermediate understanding of Product Management
Understanding of product lifecycle
Knowledge of human-centered design principles
Understanding of software development lifecycle
Ability to balance business objectives and customer needs
Demonstrated success defining & launching successful products
A customer-centric view into developing great product experiences and the ability to advocate on a customer’s behalf
A foundational understanding of Scrum and Agile
Ability to influence cross-functional teams without formal authority
Strong written and verbal communication skills
Strong deductive reasoning skills
A curious attitude and desire to learn
Ability to effectively collaborate and build relationship with various peer groups
Experience working with third party vendors
This is a fully remote position.
This role is not eligible for immigration sponsorship.
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Targeted Pay Range: $83,000.00 - $138,200.00. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.
