Offer summary
Qualifications:
Customer service orientation, Experience with Unit4 ERP or similar, Experience in HRIS/HCM/Payroll desirable, Good analytical and problem-solving skills, Knowledge of Microsoft technologies.Key responsabilities:
- Resolve application problems for Unit4 customers
- Liaise with colleagues and departments
- Handle customer escalations and complicated issues
- Propose process improvements for customer experience
- Train and mentor less experienced team members