Entrepreneurial Program Manager (Migrants and Refugee Program)

ABOUT US

As one of the largest entrepreneurship networks globally, Bridge for Billions creates, designs, and manages entrepreneurship programs with foundations, corporations, and public entities that have benefited more than 4,000 entrepreneurs in more than 100 countries. We exist to enable more early-stage entrepreneurs of all kinds to thrive, generating jobs and solutions for everyone, so our economies sustainably meet the needs of all.

Bridge for Billions, recognized by Forbes 30 Under 30, Ashoka, and Acumen, has worked with more than 100 organisations such as Coca-Cola, Novartis, VISA, and institutions such as the United Nations or IDB Lab in the development of large-scale entrepreneurship programs. In 10 years, Bridge has grown to a team of more than 50 people from nearly 25 nationalities, with headquarters in Madrid, where most of our team is based; an emerging LatAm HQ in Antigua, Guatemala, with a few team members; and a few people based in different places around the world.

JOB MISSION

The objective is to launch a business support program specifically designed for migrant and refugee entrepreneurs in Mexico and Colombia. This initiative aims to empower these entrepreneurs by providing them with the tools, knowledge, and networks necessary to establish and grow their businesses, fostering economic integration and contributing to local economies. The program aims to directly support 150 entrepreneurs in one year (75 per country), focusing on sustainable business development, job creation, and income generation. We are seeking two consultants, one in Mexico and another in Colombia, to manage and implement this program.

ROLES & CONTRIBUTIONS

Program Design and Customization:

• Collaborate with local organizations to understand and address the unique needs of migrant and refugee entrepreneurs.
• Create new synergies between local entrepreneurship support organizations and the program.
• Develop multilingual, culturally appropriate workshops, materials, and resources that are easy to understand.
• Design the program, including metrics and timelines.

Outreach and Selection Strategies:

• Implement outreach strategies to identify and attract migrant and refugee mentors and entrepreneurs through community centres, NGOs, social media platforms, media, government agencies, and other allies.
• Promote the program with our donors to recruit mentors from their own organisation.
• Monitor the development of the program's website and marketing materials with the program's technical team.
• Provide feedback on the design of marketing/communications materials to ensure they fit the local and sectoral context of the program and translate them into the local language for program promotion.
• Analyze applications received from entrepreneurs and mentors through the program platform, accepting or rejecting them based on defined selection criteria.
• Monitor the number and quality of applications received to meet program objectives (entrepreneurs and mentors).

Incubation Program Implementation:

• Coordinate the delivery of the incubation program, including personalised mentoring, business skills training, and access to the Bridge for Billions digital platform.
• Ensure cultural sensitivity training for mentors and staff, and adapt the curriculum as needed.
• Select the entrepreneurs and mentors who will participate in the program.
• Monitor the progress of entrepreneurs and mentors throughout the program and schedule ad-hoc meetings to advise participants as needed.
• Communicate and remind participants about upcoming group meetings or training sessions via email or messaging platforms (e.g., WhatsApp).
• Conduct a detailed review of work done in the online program and provide feedback or resources to support entrepreneurs.

Event Management:

• Organize events for entrepreneurs to present their businesses to a broader audience, including potential investors and partners.
• Organize and hold a Demo Day to showcase the selected entrepreneurs and their businesses to potential investors and program allies.
• Facilitate networking opportunities to foster connections and investments.

Impact Measurement and Reporting:

• Generate detailed impact reports for the donor, aligned with the Sustainable Development Goals (SDGs).
• Conduct a thorough evaluation of the program's effectiveness in terms of business sustainability, job creation, and income growth.

Ecosystem Research:

• Support the development of a Situational Analysis Report of the Ecosystem to thoroughly assess the current state, challenges, and needs of Entrepreneurial Support Organizations (ESOs) within the target regions in Mexico and Colombia.

Program Coordination and Weekly Meetings:

• Establish weekly reporting meetings with the Bridge for Billions team and program partners.
• Ensure the program is implemented according to the timeline and within the established budget.

SKILLS AND EXPERIENCE NEEDED

Hard Skills

• University degree in Business Administration, International Development, or related fields.
• Minimum of 5 years of experience managing business support programs, preferably in migration or refugee contexts.
• Knowledge of entrepreneurship topics covered in incubation tools. Experience advising entrepreneurs, mentoring, or coaching is preferred.
• Demonstrated leadership and project management skills, with the ability to coordinate multiple activities and teams.
• Fluency in Spanish and English, both spoken and written.
• Strong understanding of entrepreneurial ecosystems in Mexico or Colombia.
• Established network within the local entrepreneurial ecosystem (and with migrant entrepreneurship support organisations is a plus).
• Familiarity with technological tools like Notion, Slack, and Google Drive, or willingness to learn and adapt quickly. Good spreadsheet management.
• Experience as a facilitator or in similar roles where public speaking is required is highly valued.
• Experience in organizing entrepreneurship events or Demo Days is a plus.

Soft Skills

• Growth mindset and resilience to overcome challenges and understanding that systemic change requires hard work.
• Customer-success mindset, outstanding oral and written communication with clients.
• Problem-solver, and self-starter, who can be up and running in no time after thorough company onboarding. You are at ease managing expectations from multiple stakeholders and helping groups reach agreements.
• Someone who's passionate about communicating and interacting with users: a good communicator.
• Strong organizational and coordination skills: you will have a lot of different types of responsibilities, so it is essential to be able to stay organized.
• You don't get easily overwhelmed or stuck in planning mode.
• You like interacting with people and networking, you’re not intimidated to reach out to new people in the entrepreneurial space.
• Resourcefulness and good common sense to approach problems efficiently.

Skills we look for all Bridge team members

• Purpose Driven: This position aligns with your life's purpose, the impact you wish to make, and the person you want to become.
• Values Aligned: You embody our core values of Courage, Grit, Empathy, and Gumption.
• Startup Mindset: You're collaborative, entrepreneurial, and willing to take responsibility for your work outcomes, operating effectively even when working alone.
• Proactive & Empathetic: You take initiative, are results-driven, and empathetic in all your interactions with team members, entrepreneurs, mentors, and partners.
• Passionate & Curious: You are passionate about your work and have a lifelong desire to learn.
• Resilient: You have a growth mindset and the resilience to overcome challenges, understanding that systemic change requires hard work.
• Effective Communicator: You have proven experience in resolving problems and communicating complex ideas clearly to diverse groups in a fast-paced environment.

RECRUITMENT PROCESS

• Apply: Submit your application.
• Initial Chat: A brief 30-45 minute conversation to discuss your interest and understand the role.
• Business Case: You'll receive a challenge to complete within a set time frame.
• Technical Interview: If your challenge is satisfactory, we'll discuss it further and assess your technical skills.
• Mutual Interview: An open discussion where you can ask us any questions to ensure our company is the right fit for you.
• References: With your consent, we'll contact two of your references for feedback.
• Offer: If all goes well, you'll receive a job offer from us.

OFFER AND LOCATION

Transparent salaries and fair compensation structure, mid-range for the social sector:

• Compensation: Annual Salary ranging from USD$ 17,000 - $18,441 per year (For Colombia) depending on profile.
• Location: Colombia.
• Benefits: Health Insurance bonus of $60/month included in your salary.
• Start date: As soon as we find the right person.
• Type of contract: Full-time Contractor to Bridge for Billions PBC, our headquarters in the US (paid holidays).

IMPACT & TEAM

• Our Vision: We're set on reshaping the entrepreneurship landscape to be more just, inclusive, and effective.
• Make a Real Impact: Join us in aiding entrepreneurs worldwide. As a part of our team, you'll be at the heart of a rapidly evolving social enterprise.
• Team Dynamics: We're a passionate, international crew with a shared mission. See what our team members are saying on Glassdoor.
• Company Values: Our four pillars are Gumption, Courage, Grit, and Empathy.

WELLBEING & TIME OFF

• Vacation Days: You'll have 23 vacation days, with the option to add more, in addition to chosen local public holidays.

FLEXIBILITY & WORK SET-UP

• Flexible Work Options: Enjoy a blend of flexible work hours and the option to work remotely.