Offer summary
Qualifications:
1+ years of experience in Collections or Customer Service., Fluent in English (C1-C2 level)., Proficiency with Microsoft Office and Google Workspace., Strong negotiation skills and attention to detail., Knowledge of state and federal collection laws (preferred)..
Key responsabilities:
- Monitor and track overdue accounts for payments.
- Maintain accurate records of delinquent accounts.
- Provide exceptional customer service during collections.
- Collaborate with departments to resolve customer disputes.
- Prepare regular reports on collection activities.