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Remote NOC Network Administrator at Global Channel Management, Inc

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Senior (5-10 years)
Work from: 
Gabon

Offer summary

Qualifications:

4 - 9 years of experience, Bachelor's degree required, Public Trust clearance or ability to obtain, ITILv4 Foundation certification needed, 1+ years experience with SolarWinds.

Key responsabilities:

  • Provide phone and remote technical support
  • Monitor infrastructure using SolarWinds
  • Assist with Help Desk inquiries
  • Support network connectivity issues
  • Handle BAS support for switches
Global Channel Management, Inc. logo
Global Channel Management, Inc. Human Resources, Staffing & Recruiting TPE https://www.globalchannelmanagement.com/
11 - 50 Employees
About Global Channel Management, Inc.
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Our account managers will assist in managing fluctuating skill needs, gaps and changing staffing needs to meet a company's need and timelines. GCM is also a hardware and software company that works hard to align companies and individuals with the right products or services to meet their needs.
See more Global Channel Management, Inc. offers

Job description

Remote NOC Network Administrator needs 4 - 9 years of experience and bachelor's degree Remote NOC Network Administrator requires:

• Needs Public trust or any active security clearance

• Public Trust Clearance or ability to obtain.

• ITILv4 Foundation Training and certification, must be able to obtain within 120 days.

• Sunday-Wednesday 9am-7pm.

• 1+ years experience with SolarWinds or similar tool.

• Event Monitoring Services Engineer

• Experience performing information network and physical infrastructure support including hardware/software for routers, switches, servers, printers, scanners, and video teleconferencing (VTC suites).

• Experience supporting industry standard software products.

• Experience troubleshooting wireless networks and Wireless Access Points (WAPs)

• Active Directory, Windows, ServiceNow, Network Monitoring Systems (solarwinds), Cisco Prime, LAN/WAN control protocols.

Remote NOC Network Administrator duties:

• Provides phone, remote, and desk-side technical support to users in the areas of network connectivity, as well as BAS support for Building Automation Switches.

• Proactively monitoring the infrastructure using SolarWinds and other tools.

• Provide Help Desk assistance, including answering phones and or web content and monitoring the Ticketing queue.

Required profile

Experience

Level of experience: Senior (5-10 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Event MonitoringTechnical SupportNetwork MonitoringServiceNowActive DirectoryInfrastructure ManagementNetwork SupportHelp Desk SupportSimple Network Management ProtocolsSolarWinds

Other Skills

  • Microsoft Windows
  • Troubleshooting (Problem Solving)
Are you interested?

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